Purpose of Citizen's Charter
To promote transparency in the DENR with regard to the manner of transacting with the public through the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer.
DENR mandate
The Department is the primary agency responsible for the conservation, management, development, and proper use of the country's environment and natural resources, specifically forest and grazing lands, mineral resources, including those in reservation and watershed areas, and lands of the public domain, as well as the licensing and regulation of all natural resources as may be provided for by law in order to ensure equitable sharing of the benefits derived therefrom for the welfare of the present and future generations of Filipinos.
To accomplish this mandate, the Department shall be guided by the following objectives:
- Assure the availability and sustainability of the country's natural resources through judicious use and systematic restoration or replacement, whenever possible;
- Increase the productivity of natural resources in order to meet the demands for forest, mineral, and land resources of a growing population;
- Enhance the contribution of natural resources for achieving national economic and social development;
- Promote equitable access to natural resources by the different sectors of the population; and
- Conserve specific terrestrial and marine areas representative of the Philippine natural and cultural heritage for present and future generations.
Vision
A nation enjoying and sustaining its natural resources and a clean and healthy environment.
Mission
To mobilize our citizenry in protecting, conserving, and managing the environment and natural resources for the present and future generations.
In pursuit of the foregoing, the fast, efficient and satisfactory performance of the following frontline services of the DENR may be demanded by customers:
Click to see process flow:
DENR Citizen's Charter 2026 (1st edition)
- →DENR Citizen's Charter 2026 (1st edition)DENR Citizen's Charter 2026 1st Edition document
- →Certificate of Compliance (2026)Certificate of Compliance for 2026
Admin and finance sector (internal and external services)
DENR CENR, PENR and Regional Offices
- Authentication of Records · RO-AF-01
- Issuance of certification of non-availability of Records · RO-AF-02
- Processing of Payment of Claims · RO-AF-03
Admin and finance sector (external services)
- Sale of Bidding Documents · RO-AF-04
Forestry sector (external services)
- Issuance of Certificate of Chainsaw Registration · RO-F-01
- Issuance of Private Tree Plantation Registration (PTPR) · RO-F-02
- Issuance of Certificate of Timber/Lumber Origin (CTO/CLO) for Processed Logs/Lumber from Wood Processing Plant (WPP) to other WPP or Desired Destinations · RO-F-03
- Issuance of Certificate of Verification (COV) for the Transport of Planted Trees within Private Land, Non-Timber Forest Products Except Rattan and Bamboos · RO-F-04
- Issuance of Private Land Timber Permit (PLTP) for Naturally-Grown Trees within Private/Titled Lands · RO-F-05
- Issuance of Special/Tree Cutting and/or Earth Balling Permit for Trees Affected by Projects of National Government Agencies (DPWH, DOTR, DEPED, DA, DOH, CHED, DOE, and NIA) · RO-F-06
- Issuance of Tree Cutting Permit for Planted Trees and Naturally Growing Trees Found Within Public Places (Plaza, Public Parks, School Premises, or Political Subdivisions) for Purposes of Public Safety · RO-F-07
- Issuance of Tree Cutting Permit (TCP) for Non-Premium Species, or Special Tree Cutting Permit (STCP) for Premium Naturally-Grown Trees within Forest Lands · RO-F-08
Lands sector (external services)
- Issuance of Certification of Land Classification Status · RO-L-01
- Application for Free Patent (Agricultural) · RO-L-02
- Application for Free Patent (Residential) · RO-L-03
- Issuance of Survey Authority · RO-L-04
Feedback and offices
- →Feedback and Complaints Mechanisms
- →List of Offices
DENR 4A Regional Citizen's Charter 2026 (1st edition)
- →Certificate of Compliance (2026 1st Edition)Certificate of Compliance for 2026 1st Edition
Administrative, finance and legal sector - Administrative Division (internal and external services)
DENR Regional, PENR and CENR Offices
- Approval of Leave Application (Less Than 30 Days) (SPL/SL/VL/FL/Wellness Leave) · R4A-ADMIN-01
- Approval of Purchase Request · R4A-ADMIN-02
- Approval of Terminal Leave Benefits · R4A-ADMIN-03
- Endorsement of Nomination for Scholarship Grant · R4A-ADMIN-04
- Endorsement of Rehabilitation Leave Application · R4A-ADMIN-05
- Issuance of Certification on Personnel Matter · R4A-ADMIN-06
- Issuance of Travel Authority (Personal Travel) · R4A-ADMIN-07
- Issuance of Trip Ticket and Fuel Purchase Order · R4A-ADMIN-08
- Preparation and Issuance of Purchase Order / Contract · R4A-ADMIN-09
- Public Bidding · R4A-ADMIN-10
- Requisition and Issuance of Supplies and Materials · R4A-ADMIN-11
- Revenue/Income/Refund Collection and Deposit · R4A-ADMIN-12
Legal Division (internal and external services)
- Issuance of Certification of Finality for Forestry Cases · R4A-LEGAL-01
- Issuance of Certification of No Pending Administrative Case to DENR 4A Personnel · R4A-LEGAL-02
- Issuance of Certified True Copy of Certificate of Finality for Land Claims and Conflicts Cases · R4A-LEGAL-03
- Issuance of Certified True Copy of Legal Documents Available at the Legal Division Records · R4A-LEGAL-04
Forestry sector (external services)
- Issuance of Certificate of Registration as Lumber Dealer / Certificate of Registration as Importer of Lumber and Wood Materials · R4A-F-01
- Issuance of Certification for the Transport of Non-Timber Forest Product Except Rattan · R4A-F-02
- Issuance of Community-Based Forest Management Agreement (CBFMA) · R4A-F-03
- Issuance of Permit to Import Chainsaw · R4A-F-04
- Issuance of Permit to Purchase Chainsaw · R4A-F-05
Biodiversity sector (external services)
- Issuance of Certificate of Wildlife Registration (CWR) · R4A-B-01
- Issuance of Local Transport Permit (LTP) (Wildlife) · R4A-B-02
- Issuance of NIPAS Certification · R4A-B-03
- Issuance of Special Local Transport Permit (SLTP) (Wildlife) · R4A-B-04
- Issuance of Wildlife Farm Permit – Medium to Large Scale Farming (with capital PhP 1.5 million and above) · R4A-B-05
- Issuance of Wildlife Farm Permit – Small Scale Farming (with capital PhP 1.5 million and below) · R4A-B-06
- Issuance of Wildlife Import Clearance (Non-CITES) · R4A-B-07
Land sector - Surveys and Mapping Division (external services)
Regional Office
- Amendment of Previously Approved Survey Plan/s, Cadastral Map/s, Lot Data Computation/s and Lot Description/s · R4A-L-SMD-01
- Cancellation of Previously Approved Private Survey Plans; Titled and Untitled (Private Survey) · R4A-L-SMD-02
- Cancellation of Previously Approved Survey Plans (Government Survey Plans by DAR and DENR) · R4A-L-SMD-03
- Issuance of Alienable and Disposable (A&D) Agricultural Lands Certification for Judicial Confirmation of Imperfect or Incomplete Titles · R4A-L-SMD-04
- Issuance of Approved Survey Plan (LAMS-IVAS) · R4A-L-SMD-05
- Issuance of Certificate of No Record (Cadastral Maps, Survey Plan, Lot Data Computations and Lot Descriptions) · R4A-L-SMD-06
- Issuance of Certification of Rejection of Unapproved Survey Plan/s · R4A-L-SMD-07
- Issuance of Certification of Geographic Position Plane/Grid Coordinates · R4A-L-SMD-08
- Issuance of Certification of Status of Lot/Plan (if with previously approved) · R4A-L-SMD-09
- Issuance of Certified Corrected Technical Description of Previously Approved Survey Plan · R4A-L-SMD-10
- Issuance of Certified True Copy/Plain Copy of Land Records (Cadastral Maps, Survey Plan, Lot Data Computations, Lot Descriptions and Sepia Copy of Survey Plan) · R4A-L-SMD-11
Licenses, Patents and Deeds Division (external services)
- Processing of Foreshore / Miscellaneous Lease Agreement Contract · R4A-L-LPDD-01
- Issuance of Revocable Permit for Foreshore Areas not Covered by Foreshore / Miscellaneous Lease Application · R4A-L-LPDD-02
Feedback and offices
- →Feedback Form
- →Feedback and Complaints Mechanisms
- →List of Offices
Published: 2026