City Accounting Office
Financial Management and Accounting Services
- Processing of salaries and wages of city government officials and employees
- Processing of cash advances for official travel
- Processing and reimbursement of official travel expenses
- Processing of procurement-related payments for goods and services
- Processing of payments for infrastructure projects
- Processing of financial assistance and support to persons in crisis situations
- Processing of refunds for overpayments and withdrawn transactions
- Issuance of accounting-related certifications
City Agriculture Office
Agricultural Support and Development Services
- Distribution of certified inbred and hybrid rice seeds
- Hybrid corn seed subsidy program
- Distribution of vegetable seeds and root crop planting materials
- Production and distribution of Bio-N organic fertilizer
- Distribution of tilapia fingerlings
- Issuance of agriculture-related certifications
City Assessor's Office
Real Property Assessment and Records Services
- New assessment of land, buildings, machinery, and other improvements · Tax Declarations — For approval by the Provincial Assessor's Office
- Transfer of ownership · Tax Declarations — For approval by the Provincial Assessor's Office
- Correction or amendment of Tax Declarations · Tax Declarations — For approval by the Provincial Assessor's Office
- Issuance of assessment-related certifications
- Issuance of Certified True Copies of Tax Declarations
- Issuance of Owner's Copies of Tax Declarations
- Issuance of Real Property Tax Orders of Payment
City Business Permits and Licensing Division
Business Registration and Licensing Services
- Issuance and renewal of Business Permits
- Issuance of Motorela Permits
- Issuance of Motorela Franchises
- Processing of Business Retirement Applications
- Issuance of Public Documents
- Issuance of Special Permits
City Civil Registrar's Office
Civil Registration and Vital Records Services
- Registration of births, including RA 9255 and out-of-town registrations
- Registration of foundlings, abandoned children, legal instruments, and legitimation
- Processing of marriage license applications
- Registration of death certificates
- Receiving and recording of birth, marriage, and death certificates
- Issuance of certified copies of civil registry documents
- Processing of petitions for change of first name and correction of clerical errors
- Endorsement of registry records to the Philippine Statistics Authority (PSA)
City Environment and Natural Resources Office (CENRO)
Environmental Management and Conservation Services
- Issuance of Tree Cutting Permits
- Issuance of Certificates of Tree Planting
- Provision of seedling assistance
- Land survey and environmental subdivision services
- Issuance of environmental certifications
City Engineering Office
Infrastructure and Building Regulatory Services
- Issuance of Building Permits and Certificates of Occupancy
- Issuance of Road Right-of-Way Clearance Certifications
- Preparation of Programs of Work for construction, repair, and maintenance projects
General Services Office
Procurement Inspection and Delivery Services
- Inspection, acceptance, and delivery of procured office supplies, equipment, and materials
City Health Office
Public Health and Medical Services
- Laboratory services
- Outpatient medical consultation
- Immunization services
- Maternal and child care services
- Family planning services
- Dental health services
- Reproductive health examinations
- Tuberculosis treatment services
- Leprosy treatment services
- Schistosomiasis treatment services
- Dispensing of prescription medicines
- Assistance for normal deliveries
- Issuance of Health, Death, and Driver's Certificates
- Issuance of Sanitary Permits and Health Cards
- Investigation and response to sanitation-related complaints
City Economic Enterprise Office
Market, Terminal, and Slaughterhouse Services
- Collection of terminal fees and rentals · Terminal Operations
- Issuance of certifications · Terminal Operations
- Collection of market stall rentals · Public Market Operations
- Issuance of certifications · Public Market Operations
- Slaughtering and butchering services for food animals intended for public market and meat shop distribution · Slaughterhouse Operations — For public market and meat shop distribution
- Slaughtering and butchering services for food animals intended for home consumption · Slaughterhouse Operations — For home consumption
City Planning and Development Office
Planning, Zoning, and Development Services
- Provision of city data, statistics, and planning information
- Issuance of Zoning Certifications
- Issuance of Location Clearances for Building Permits
- Issuance of Project Certifications
- Processing and approval of subdivision applications
City Veterinary Office
Animal Health and Livestock Services
- Animal production, nutrition, and management education program
- Home veterinary services and animal treatment
- Issuance of Veterinary Health Permits for livestock and domestic animals
- Issuance of Veterinary Health Permits for horses and goats
City Mayor's Office
Executive and Administrative Services
- Receipt, recording, and release of official communications
- Solemnization of civil wedding ceremonies
- Approval of travel orders and trip tickets
- Approval of vouchers, checks, and payrolls
Public Employment Service Office (PESO)
Employment and Career Development Services
- Local and overseas employment facilitation
- Special Program for Employment of Students (SPES)
- Government Internship Program (GIP)
- Scholarship and technical-vocational training assistance
- Registration and assistance for Overseas Filipino Workers (OFWs)
Sangguniang Panlungsod
Legislative Records and Documentation Services
- Issuance of Certified True Copies of City Council resolutions, ordinances, and other official documents
How to avail
For step-by-step requirements, fees, and processing times, see the Citizen's Charter and downloadable forms. For related permits and records, also see Business, Office of the Building Official Forms, and Statistical Data.