Handling students' complaints | CSU (unofficial RE:GOV concept)

Office: Cagayan State University - Aparri Campus
Classification: Simple
Who may apply: Students
Total fees: NONE
Total processing time: 26 minutes

At a glance

Requirement	Where to get it
Consultation Form	Dean's Office

What you do	What the office does	Fee	Time
Fills-out a Consultation Form	Receives the letter of complaint/ complaint form stating the schedules of Dean-student conference, and Dean-faculty, and Dean-student-faculty conference (College Dean)	None	1 minutes
	Conducts conference to seek resolution for the complaint (Faculty Member)	None	15 minutes
	If a resolution was met, takes action based on the agreed resolution (College Dean)	None	5 minutes
	If a resolution was not met, forwards the complaint to the office of the Student Disciplinary Tribunal thru OSDW (College Dean)	None	5 minutes

Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.