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Processing of refunds to students

Students get a refund of overpayment after validation.

At a glance

  • Office: Cagayan State University Sanchez Mira Campus
  • Classification: Complex
  • Who may apply: Student
  • Total fees: None
  • Total processing time: 3 days and 17 minutes

Requirements

RequirementWhere to get it
Assessment FormRegistrar's Office
Official ReceiptCashier's Office
Approved Request LetterAccounting Office

Steps

What you doWhat the office doesFeeTime
Presents Request Form for Refund, Statement of Accounts and Official Receipt.Receives request form together with supporting documents from the students. (Assessment Clerk Accounting Office)None1 minute
Waits for the processing of the service.Verifies validity of the claim and completeness of supporting documents. Accepts the documents if the claims are valid and supporting documents are complete and informs the student to follow-up and/or claim his/her refund from the Cashier's Office after 3 working days. Processes the claim and prints Disbursement vouchers. (Assessment Clerk Accounting Office)None5 minutes
Presents School ID of Students and EmployeesRequires Client to sign in the received payment box of the disbursement vouchers (Cashier II Cashier's Office Cashier I/Cashier's Staff Cashier's Office)None2 minutes
Signs in the received payment box of the disbursement vouchersIssues the Check (Cashier II Cashier's Office Cashier I/Cashier's Staff Cashier's Office)None1 minute
Client receives the check and evaluates the service/s availed using the CSM Form and drops to the suggestion box located in the PACDAsks client/s to evaluate the service/s availed (Cashier II Cashier's Office Cashier I/Cashier's Staff Cashier's Office)None2 minutes

Source

Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.

Processing of refunds to students | CSU (unofficial RE:GOV concept) · RE:GOV