At a glance
- Office: Development Academy of the Philippines
- Classification: Simple or Complex (depending on type of document)
- Who may apply: All Government Agencies, LGUs, GOCCs, other Government Instrumentalities and Private Sectors
- Total fees: None
- Total processing time: 2 days, 8 hours, 53 minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Official letters, 1, signed | Requesting client from all government agencies, LGUs, GOCCs, other government instrumentalities and private sectors |
| Official email | Requesting client from all government agencies, LGUs, GOCCs, other government instrumentalities and private sectors |
| Memorandum addressed to the President | Requesting DAP center/department/units |
| Official letter, 1, signed | Requesting DAP center/department/units |
| Official email | Requesting DAP center/department/units |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Convey written communication through email or snail mail. | Receive written communication 1.2 Provide acknowledgement, if sent via email. (Receiving Officer) | None | 3 Minutes |
| Record written communication in the OP Data Management System (Receiving Officer) | None | 10 Minutes | |
| Print written communication, if received via email and route to appropriate staff for review | – | – | |
| Review written communication and accompanying attachment, if any, and submit to the Head Executive Assistant (HEA)/Chief of Staff (COS) (Technical Officer) | None | 1 hour | |
| Endorse document for appropriate action (information/ instruction/ clearance/ signature) of the President (HEA/COS) | None | 1 hour | |
| Provide appropriate action to the written communication (DAP President and CEO) | None | 2 working days | |
| Prepare appropriate response, as necessary, based on the instructions of the President a. If the written communication is appropriate for the DAP President, draft response to the client for clearance/signature of the President b. If the written communication is not appropriate for the DAP President but for specific DAP center/department/group, or if the President has instructions, route the document to appropriate unit for action (Technical Staff) | None | 3 hours | |
| Review and endorse draft response to the President for clearance/ signature (HEA/COS) | None | 30 minutes | |
| Review and provide signature on the draft response (DAP President and CEO) | None | 3 hours | |
| Provide clearance to transmit signed response to client | – | – | |
| Record signed written response in the OP data management system (Releasing Officer) | None | 5 minutes | |
| Receive feedback/ response from DAP Office of the President | Send cleared/ signed response to the client through email and/or delivery (Technical Staff (for email) Messenger (for delivery)) | None | 5 Minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.