Terms and Conditions

1.1. These Terms and Conditions govern the access to and use of the eGovPH superapp (the "App"), including all pages, services, and functionalities related thereto.

1.2. By accessing or using the App, the user agrees to be bound by these Terms and Conditions in full. Personal data processed in connection with the use of eGovPH superapp shall be governed by the Data Privacy Act of 2012 (R.A. No. 10173), its Implementing Rules and Regulations, and other applicable laws.

1.3. For purposes of these Terms, "App Owner" refers to the Department of Information and Communications Technology (DICT).

2.1. The App shall be made available to the users which must be at least eighteen (18) years of age or a minor, subject to the requirements below:

• The user must be at least eighteen (18) years of age to register for an account. By registering, the user represents and warrants that they are at least eighteen (18) years of age and have the legal capacity to agree with these Terms and Conditions.
• If the user is below eighteen (18) years old, parental consent or legal guardian consent will be required from them for their use of App. It shall be the parent, legal guardian, or other person exercising parental authority over the minor who allows, authorizes, and consents to the opening of the App who shall be principally responsible over the account and responsible for ensuring that the minor read and understand and deemed to accept these Terms and explain to the minor the use of the App features and services. App Owner assumes no responsibility or liability for any misrepresentation of the user's age.

3.1. By registering in the App, the user warrants that they are duly authorized to register, request access, and supply information on their behalf and that they have obtained the necessary parental or legal guardian consent. The App Owner may, at its sole discretion, request additional or supporting documents to prove such authority or consent.

3.2. By providing the requested information for verification of the user's account, they consent that their Government Identification cards be generated through the App. These personal data needed are specified in the Privacy Notice of the App.

3.3. The user also warrants that all information they will supply is verified, true, and correct to the best of his or her knowledge.

Through registration and by having access to the App, the user hereby warrants that the App shall only be used for the following purposes:

• Registration for e-government services;
• Availing of e-government frontline services;
• Monitoring e-government services status; and
• Any other e-government services that will be offered by the government in collaboration with the DICT.

5.1. The user is expressly and emphatically restricted from all of the following:

• 5.1.1. Selling, sub-licensing, and/or otherwise commercializing the App;
• 5.1.2. Using the App or any of the information in illegal or unlawful activities;
• 5.1.3. Publicly performing and/or showing any App material;
• 5.1.4. Using this App in any manner that may damage, disable, or impair its functionality;
• 5.1.5. Using this App in any way that impacts user access to this App;
• 5.1.6. Interfering with other user's access to the App;
• 5.1.7. Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this App, or while using this App;
• 5.1.8. Using this App to engage in any advertising or marketing;
• 5.1.9. Accessing restricted areas of this App without permission; and
• 5.1.10. Using this App on behalf of another person without proper authority.

5.2. The personal data you may have shared with this App will remain confidential in accordance with the existing privacy laws. The user is responsible for keeping their account secure.

6.1. All information gathered by the App shall be treated as confidential. This App uses personal information — whether considered sensitive or not, as defined under Section 3 of the Data Privacy Act of 2012 — and non-personal information to the extent necessary to comply with the requirements of the laws and legal processes, including orders of governmental agencies, courts, and tribunals; to comply with a legal obligation; or to prevent imminent harm to public security, safety, or order.

6.2. When required by the App's Data Privacy Notice and the applicable Philippine laws and regulations, and before the App uses or processes user's data for any other purpose, the App will secure the user's consent. The App Owner shall use the information provided by the user in accordance with the processes in Sections 12 and 13 of the Data Privacy Act of 2012.

In no event shall the App Owner nor any of its officers, directors, and employees, be liable to the user for breaches arising out of or in any way connected with their use of this App, whenever such use is contrary to these Terms and Conditions, and the App Owner, including its officers, directors, and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to the user's use of this App, not in accordance to these terms.

The App Owner reserves the right to amend or revise these Terms and Conditions at any time as it sees fit, and by using this App, the user is expected to review such Terms on a regular basis to ensure that the user understands all Terms and Conditions governing the use of this App.