Service vision
A homey atmosphere office peopled with “gusto” deriving fun from work who are innovative in marketing strategies, research and techniques to contribute to the local economic growth for the total development of the city as a premiere Agro-Ecotourism Center in the Philippines.
Performance pledges
| Service | Response time | Person responsible |
|---|---|---|
| 1. Tour guiding | ½ day / Whole day / 3 days | Angie, Shirlan, Butchoy |
| 2. Research | 2-3 minutes | Jess, Chito, Glenda |
| 3. Permit to climb | 2-5 minutes | Butch, NVBM Santi |
| 4. Administration - Filing documents | Filing documents | Nani, NVBM Santi |
| 5. Monitoring | Whole day | Romy, Dominic, NVBM Santi |
| 6. Events | - | NVBM Santi / All City Tourism Staff |