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Request for Repair and Maintenance of Information Technology (IT) Equipment

Government offices and barangays can request repair and maintenance of IT equipment.

At a glance

  • Office: City Administrator's Office
  • Classification: Complex
  • Who may apply: Local Government Unit (LGU) Offices, National Agencies, and Barangays in Panabo City
  • Total fees: None
  • Total processing time: 1 Day and 50 Minutes

Requirements

RequirementWhere to get it
IT Request Form (1 original)Information Technology Section Office

Steps

What you doWhat the office doesFeeTime
Fill out the IT Request Form and give the device/ equipmentReceive and verify the IT request form and device/ equipment.Place barcode sticker on the device and record the information (Clerk CADO-IT)None5 Minutes
Wait for the result of the assessmentAsses/fix the device/ equipment (IT Technician CADO-IT)None1 Working Day
Inform the client of the status of device/equipment (IT Technician CADO-IT)None15 Minutes
Conditional Steps: 1.2 For device/ equipment that needs to be referred to a service center or there is a need to procure a part/s for replacement, receive the Pre-Inspection Report and the device/ equipmentConditional Steps: 1.3 For device/ equipment that needs to be referred to a service center or there is a need to procure a part/s for replacement, issue a Pre-Inspection Report and return the device/ equipment (Clerk (CADO-IT))None10 Minutes
Receive the repaired device/ equipment and sign the logbookRelease the repaired device/ equipment and update the record (Clerk (CADO-IT))None5 Minutes
Conditional Steps: 2.1 For device/ equipment that was referred to a service center or procured a part/s for replacement, issue Post-Inspection Report (IT Technician (CADO-IT))None15 Minutes

Source

Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.

Request for Repair and Maintenance of Information Technology (IT) Equipment | Panabo (unofficial RE:GOV concept) · RE:GOV