At a glance
- Office: City Engineering Office
- Classification: Highly Technical
- Who may apply: All
- Total processing time: 19 Days, 1 Hour, 45 Minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Letter request or complaint letter with contact number – 2 copies | Requesting Client |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submit two (2) copies of request letter with supporting documents, if any | Receive and verify the request letter with supporting documents, if any (Admin Aide City Engineer's Office) | None | 10 minutes |
| Receive the stamped copy of the request letter. | Register the request to the incoming logbook and release the stamped copy of the letter request (Admin Aide City Engineer's Office) | – | 15 minutes |
| Forward the request to the Department Head (Admin Aide City Engineer's Office) | – | 15 minutes | |
| Evaluate the documents and determine the necessary course of action (City Engineer City Engineer's Office) | – | 1 hour | |
| Forward the document to the concerned section or Department. • Forward to the General Services Office (CGSO) if equipment is needed. (Admin Aide City Engineer's Office) | – | 5 minutes | |
| Act on the request / complaint by the concerned Section (Construction and Maintenace Section City Engineer's Office City General Services Office) | – | 19 days |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.