At a glance
- Office: City Environment and Natural Resources Office
- Classification: Simple
- Who may apply: All Violators of City Ordinance 28-05
- Total fees: (please see table below)
- Total processing time: 1 Hour and 5 minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Citation Tickets (1 Original Copy) | Respondents / SWM Enforcers |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submits the Citation Tickets (1 Original Copy) | Receives and verifies the Citation Tickets and endorsed to the SWM Section 1.1 Issues Order of Payments 1.2 Directs the client to the City Treasurer's Office for payment (Clerk VI CENRO, Sr. EMS/EMS II CENRO, Sr. EMS/EMS II CENRO) | None | 5 minutes |
| Go to the City Treasurer’s Office and secure priority number at queuing machine and wait for the number to be called at Window 3-5 *Make sure to secure Official Receipt that will be issued upon payment | Provide priority number from the queuing machine 2.1 Call the priority number 2.2 Accept payment based on the Order of payment Issue the Official Receipt (Revenue Collection Staff CTO) | PHP 300 – 3,000 depending on violation (please see table below) | 5 Minutes 20 Minutes 5 Minutes |
| Return to the CENRO Office Fill up the Evaluation Form | Receive, verify and record the official receipt 3.1 Provides SWM Evaluation Form 3.2 Receives and verifies the SWM Evaluation Form 3.3 Advice the client to sign the logbook for clearance. (Clerk VI CENRO, Sr. EMS/ EMSII CENRO, Sr. EMS/ EMSII CENRO, Clerk VI CENRO) | None | 30 Minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.

