At a glance
- Office: City Health Office
- Classification: Highly Technical
- Who may apply: All
- Total fees: None
- Total processing time: 3 Hours and 55 minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Referral Slip (1 Original Copy) | Barangay Health Stations |
| Individual Treatment Record | CHO-Outpatient and Safe Birthing Facility |
| Post-Exposure Prophylaxis (PEP) or Pre-Exposure Prophylaxis Card/ Slip | CHO-Animal Bite Treatment Center |
| Member Data Record (original or photocopy) | PhilHealth Office |
| Valid ID (original or photocopy) | Any Government office |
| Free Rabies Vaccine Referral Slip (1 Original Copy) | City Mayor’s Office |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submit the Referral Slip and wait for the vital signs to be taken at the CHO-Outpatient and Safe Birthing Facility *Wait for name to be called before proceeding to the consultation room | Receive the Referral Slip, interview and record the patient’s data in the Individual Treatment Record, take vital signs and assist the client on the registration to Philhealth Konsulta transactions and inquiries. Inform the client to wait for name to be called before proceeding to the consultation room *conditional step: If the Vaccine is available: free of charge For clients with Rabies Vaccine Referral Slip from the Mayor's office, 1 free dose of rabies vaccine. For clients who availed of the Animal Bite Package of PhilHealth, vaccines are free of charge. If the vaccine is not available and none of the conditions above are met, the patient will secure for it (Nurse/ Nurse Aide/ Health Worker CHO-Outpatient and Safe Birthing Facility) | None | 1 Hour |
| Proceed to the Consultation Room | Examine the patient, give prescription and inform the client to proceed to the pharmacy to claim medicines and then to the Nurse/ Nurse Aide for prescribing additional medications if necessary. (Medical Officer CHO-Outpatient and Safe Birthing Facility) | None | 10 Minutes |
| Return to the Nurse at the Nurse’s Station | Give the Individual Treatment Record 3.1 Carry out Medical Officer’s Order 3.2 Provide health instruction on medication 3.3 Give Tetanus Toxoid as ordered 3.4 For Category 3 patients, instruct to proceed to PhilHealth and Accreditation Services Unit for availment of Animal Bite Package 3.5 If client is not Category 3, instruct to proceed to the Animal Bite treatment clinic located inside the City Health Office (Nurse/ Nurse Aide CHO-Outpatient and Safe Birthing Facility) | None | 15 Minutes |
| Proceed to PhilHealth and Accreditation Services Unit located in front of the Nurse’s Station at the CHO-Outpatient and Safe Birthing Facility | Give the Individual Treatment Record to the PhilHealth staff at the window 4.1 Give the necessary documents i.e Member Data Record and/ or valid ID for perusal 4.2 Staff will print the required forms for signing of the member. 4.3 Instruct PhilHealth member to affix their signature on the documents. 4.4 Once finished, instruct client to proceed to Animal Bite Treatment Clinic and give the documents to the nurse or ABTC staff (Philhealth Staff) | None | 30 minutes |
| Proceed to the Animal Bite treatment room located inside the City Health Office (wait for name to be called by the Nurses | Register patient’s information and provide Animal Bite Treatment Card/PEP Card/ PreP Card 5.1 Receive the complete PHIC documents, client/ member shall affix signature at the Claim Summary Form. 5.2 Indicate in the PEP/ PreP card if the patient has availed the Animal Bite Package. 5.3 Administer the Pre-Exposure or Post-Exposure Treatment with necessary instructions (as needed) 5.4 Give the PEP/PreP Card indicating the next schedule of treatment and give health teachings 5.5 File the Individual Treatment Record (Nurse/Staff Animal Bite Treatment Center) | If the Vaccine is available: Free of charge: w/ Free Rabies Vaccine Referral Slip and if the vaccine is available allocated by the Department of Health. For clients who availed of the Animal Bite Package of PhilHealth, vaccines are free of charge. If the vaccine is not available: the patient will secure for it | 2 hours |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.