At a glance
- Office: City Health Office
- Classification: Highly Technical
- Who may apply: • All victims of Violence against Women (VAW) • Violence against Women and their Children (VAWC) • Physically/Sexually Abused • Citizens with Gender Error in Birth Certificate
- Total fees: For Medico-Legal Certificate PHP 150.00 For Certificate for Correction of Entry (Sex) - PHP 60.00
- Total processing time: 2 Hours and 45 Minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Referral form for VAWC Cases (1 Original Copy) | CSWDO |
| Medical Endorsement (1 Original Copy) | Police Station |
| Request Form (1 Original Copy) | CHO-Outpatient and Safe Birthing Facility |
| Birth Certificate (1 Original & 1 Photocopy) | PSA/City Civil Registrar’s Office |
| Cedula (1 Photocopy) | Barangay Hall |
| Barangay Clearance (1 Original Copy) | Barangay Hall |
| Correction of Entry Form (1 Original Copy) | City Civil Registrar’s Office |
| Request Form (1 Original Copy) | CHO-Outpatient and Safe Birthing Facility |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Fill-out the Individual Treatment Record, have vital signs taken and submit complete requirements * Wait for name to be called before proceeding to the Medical Officer for examination | Receive and verify the individual treatment Record and requirements 1.1 Inform the client to wait for name to be called before proceeding to the Medical Officer for examination (Nurse/ Nurse Aide/ Health Worker CHO-Outpatient and Safe Birthing Facility) | None | 30 Minutes |
| Proceed to the consultation room | For Medico-Legal: Interview, examine the client/victim and record the findings Conditional Step: Refers to the Dentist if dental examination is necessary 2.1 For Correction of Entry: Examines the genital of the client 2.2 Inform the client to return to the Nurse/ Nurse Aide/ Health Worker (Medical Officer CHO-Outpatient and Safe Birthing Facility) | None | 30 Minutes |
| Return to the Nurse/ Nurse Aide/ Health Worker * Make sure to secure Order of Payment that will be issued | Issue order of payment 3.1 Direct the client to pay the required fee at the Cashier of the City Treasurer’s Office- Satellite Office at the CHO-Outpatient and Safe Birthing Facility 3.2 Nurse on duty will prepare the Certificate and have it signed by the City Health Officer (Nurse/ Nurse Aide/ Health Worker CHO-Outpatient and Safe Birthing Facility) | None | 15 Minutes |
| Go to the Cashier of the City Treasurer’s Office-Satellite Office at the CHO-Outpatient and Safe Birthing Facility * Make sure to secure Official Receipt that will be issued upon payment | Accept payment based on the Order of payment 4.1 Issue the Official Receipt (Cashier CTO-Satellite Office at the CHO-Outpatient and Safe Birthing Facility) | Medico Legal - PHP150.00 Gender Correction- PHP 60.00 | 1 Hour |
| Return to the Nurse/ Nurse Aide/ Health Worker to present the Official Receipt and claim the Certificate * Make sure to sign the logbook upon receipt of the Certificate | Receive, verify and record the official receipt 5.1 Advise client to sign the logbook 5.2 Release / Issue the Certificate (Nurse/ Nurse Aide/ Health Worker CHO-Outpatient and Safe Birthing Facility) | None | 30 Minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.