At a glance
- Office: City Human Resource Management Office
- Classification: Complex
- Who may apply: All incumbent employees All contracted personnel
- Total fees: Payroll/ Payslip - PHP 20.00/ certified true copy/ photocopy
- Total processing time: 6 Hours, 10 Minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Application Form - Pag-IBIG Loans Application | Pag-IBIG, City Human Resource Management Office – Information Desk |
| Valid Identification Card, any two (2) of the following (photocopy) bring original copies for verification • LGU Transaction ID • Unified Multi-Purpose ID • Passport • Driver's License • SSS UMID Card • PRC ID • Phil National ID | CHRMO GSIS/SSS DFA LTO SSS PRC PSA |
| For Permanent and Casual : Payslips within the last two (2) or three (3) months prior to date of loan application. (1photocopy each) bring original copies for verification | Employee |
| For Job Order and Honorarium: Payroll within the last two (2) or three (3) months prior to date of loan application. (1copy each) | City Human Resource Management Office – Information Desk |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Fill out request form and submit the requirements at the Liaison Officer of CHRMO * Make sure to indicate clearly the purpose of the said document and secure Order of Payment that will be issued. | Receive, verify and review the requirements 1.1 Issue order of payment and direct client to the City Treasurer's Office for Payment 1.2 Process the request 1.3 Review and approve the request (Administrative Officer II (HRMO I) Human Resource Welfare and Benefits Section CHRMO, Department Head CHRMO) | None | 30 Minutes, 4 Hours, 30 Minutes |
| Go to the City Treasurer's Office and secure priority number at queuing machine and wait for the number to be called to pay the assigned fees *Make sure to secure Official Receipt that will be issued upon payment | Provide priority number from the queuing machine 2.1 Accept payment based on the Order of Payment 2.2 Issue the Official Receipt (Clerk CTO, Revenue Collection Clerk III CTO) | Payroll/ Payslip - PHP 20.00/ certified true copy/ photocopy | 5 Minutes, 35 Minutes |
| Return to the City Human Resource Management Office for the releasing of requested certificate *Make sure to review the requested document upon receipt of certificate and sign the logbook before leaving the premises | Receive, verify and record the official receipt 3.1 Release the requested certificate 3.2 Advice client to review and sign the logbook (Administrative Officer II (HRMO I) Human Resource Management Section Human Resource Welfare and Benefits Section CHRMO) | None | 30 Minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.