At a glance
- Office: City Human Resource Management Office
- Classification: Simple
- Who may apply: All incumbent employees All separated employees
- Total fees: Service Record - PHP 100.00/copy
- Total processing time: 1 Day , 3 Hours, 10 Minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Request Form/ Order of Payment - Principal | City Human Resource Management Office - Information Desk |
| Authorization Letter (if applicable) - Representative | Citizen or Client Being Represented |
| Valid Identification Card of the person being represented and representative, any of the following (1 photocopy) bring original copies for verification • LGU Transaction ID • Unified Multi-Purpose ID • Passport • Driver's Licence • SSS UMID Card • PRC ID • TIN Card | CHRMO GSIS/SSS DFA LTO SSS PRC BIR |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Fill out request form and submit at the information desk of CHRMO * Make sure to indicate clearly the purpose of the said document and secure Order of Payment that will be issued. | Receive the request form and verifies the purpose 1.1 Issue order of payment and direct client to the City Treasurer's Office for Payment 1.2 Endorse the request to the staff in-charge for the preparation of the request 1.3 Start the processing of the request * Includes retrieval of PD201 File (at Archive Room, if separated), updating/validation of information & generation of Service Record 1.4 Review the generated service record 1.5 Certifies the request (Clerk CHRMO, Administrative Staff Human Resource Management Section CHRMO, Administrative Officer II (HRMO I) Human Resource Management Section CHRMO, Department Head CHRMO) | None | 1 Hour, 1 Day, 45 Minutes, 15 Minutes |
| Go to the City Treasurer's Office and secure priority number at queuing machine and wait for the number to be called to pay the assigned fees *Make sure to secure Official Receipt that will be issued upon payment | Provide priority number from the queuing machine 2.1 Accept payment based on the Order of Payment 2.2 Issue the Official Receipt (Clerk CTO, Revenue Collection Clerk III CTO) | Service Record - PHP 100.00/copy | 5 Minutes, 35 Minutes |
| Return to the City Human Resource Management Office for the releasing of requested certificate *Make sure to review the requested document upon receipt of certificate and sign the logbook before leaving the premises | Receive, verify and record the official receipt 3.1 Release the requested certificate 3.2 Advice client to review and sign the logbook (Clerk CHRMO) | None | 30 Minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.