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Assistance to Overseas Workers Welfare Administration (OWWA) Help Desk

Overseas workers and their families get reintegration and development assistance through the OWWA help desk.

At a glance

  • Office: City Public Employment Service Office
  • Classification: Complex
  • Who may apply: Overseas Filipino Worker (OFW), Overseas Filipino Worker (OFW) Families
  • Total fees: None
  • Total processing time: 2 days and 60 minutes

Requirements

RequirementWhere to get it
Passport of OFW (1 photocopy)Department of Foreign Affairs
Employment Contract of OFW (1 photocopy)Employer
Proof of Relationship for Families of OFW: Birth Certificate, Marriage Certificate (1 original)Client
Overseas Employment Certificate (OEC) (1 photocopy)Philippine Overseas Employment Administration

Steps

What you doWhat the office doesFeeTime
Proceed to PESO Information Desk and sign Log Sheet and submit necessary documentsAssist client in signing the Log Sheet and receive documentary requirements (Information Clerk CPESO)–2 minutes
Review necessary documents for validation (Information Clerk CPESO)–2 minutes
Provide Client National Skills Registry Program (NSRP) form and OWWA Request for Assistance Form for fill-out. (Information Clerk CPESO)–1 minutes
Fill-out National Skills Registry Program (NSRP) form and OWWA request for Assistance FormReceive and Review filled-out National Skills Registry Program(NSRP) form and OWWA Request for Assistance Form (Labor and Employment Officer 1 CPESO)None10 minutes
Validate documents (Labor and Employment Officer 1 CPESO)–5 minutes
InterviewConduct interview (PESO Manager CPESO)–30 minutes
Scan documents for endorsement to OWWA Regional office trough electronic mail and wait for the evaluation and validation result from OWWA. (Labor and Employment Officer 1 CPESO)–5 minutes
PESO to wait for OWWAs reply (OWWA)–2 days
Notify Client on OWWA reply through call and text (Labor and Employment Officer 1 CPESO)–5 minutes

Source

Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.

Assistance to Overseas Workers Welfare Administration (OWWA) Help Desk | Panabo (unofficial RE:GOV concept) · RE:GOV