At a glance
- Office: City Social Welfare and Development Office
- Classification: Complex
- Who may apply: Indigent Individual In Crisis Situation
- Total fees: None
- Total processing time: 2 Hours and 5 Minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Barangay Certificate- Indicating that the client is in Crisis Situation (1 original copy) | Barangay Hall |
| Any government-issued identification card indicating the Panabo City address of the client/person to be interviewed and contact number: (1 photocopy) SSS ID, UMID Card, PhilHealth ID National ID, Driver’s License, TIN ID PRC ID, Voter’s ID, Postal ID Philippine Passport | Requesting Client/SSS, PhilHealth, PSA, LTO, BIR, PRC, Comelec, Postal Office, DFA |
| Medical Certificate of Certificate of Confinement with date of issuance, complete name, signature and license number of the attending physician (issued within 5 days- (Original Copy) | Hospital/Attending Physician |
| Medical Prescription issued within 5 days (with quotation of medicine from the pharmacy) with date of issuance, complete name, signature, and license number of the attending physician- (Original Copy) | Attending Physician |
| Any government-issued identification card of the claimant and contact number | Client |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submit complete documentary requirement at Family, Community and Emergency Section | Receive and verify the completeness of the requirements (Return to client if incomplete for compliance) (Social Welfare Officer/Social Welfare Assistant/Social Welfare Aide) | None | 10 Minutes |
| Provide information based on the questions indicated in the Intake Sheet for Assessment | Conduct Intake Interview (Social Welfare Officer/Social Welfare Assistant/Social Welfare Aide) | None | 1 Hour |
| Comply with the preparation of necessary documents | Prepare an acknowledgment receipt and take photo of the client (for liquidation purposes) then forward the complete documents to Department Head for signature (Social Welfare Officer/Social Welfare Assistant/Social Welfare Aide) | None | 15 minutes |
| Wait for the name to be called to receive the requested assistance | Review and sign the documents (Department Head) | None | 30 minutes |
| Receive the Cash assistance, sign the Acknowledgement Receipt and logbook as proof of receipt | Release the Cash Assistance to the client and ensure to affix his/her signature in the Acknowledgement Receipt and logbook as proof of receipt (Disbursing Staff/Administrative Aide) | None | 10 minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.