At a glance
- Office: City Social Welfare and Development Office
- Classification: Complex
- Who may apply: Immediate Family of the Deceased
- Total fees: None
- Total processing time: 30 Minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Death Certificate | City Civil Registrar Office |
| Barangay Certificate of Indigency | Barangay Hall |
| Any of the following Valid ID of the Claimant: (1 photocopy) SSS ID, UMID Card, PhilHealth ID National ID, Driver’s License, TIN ID PRC ID, Voter’s ID, Postal ID Philippine Passport | Requesting Client |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submit complete documentary requirements at Family, Community and Emergency Section | Receive and review documentary requirements Conditional Steps: If funds are available proceed for further interview If funds are not available advise the client to come back after 7 working days (WD) (AICS Focal Person CSWDO) | None | 10 Minutes |
| Provide information based on the questions indicated in the Intake Sheet | Conduct Intake Interview | None | 5 Minutes |
| Wait for the name to be called to receive the requested assistance. | Prepares an acknowledgment receipt, take a photo of the client (for liquidation purposes) | None | 5 Minutes |
| Forward the complete documents to Department Head for signature (Department Head CSWDO) | None | 5 Minutes | |
| Receive cash assistance and affix Signature in the Acknowledgement Receipt | Release the Cash Assistance to the client and ensure to affix his/her signature in the Acknowledgement Receipt (AICS Disbursing Officer CSWDO) | None | 5 Minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.