At a glance
- Office: City Social Welfare and Development Office
- Classification: Complex
- Who may apply: Family of The Registered Deceased Senior Citizens
- Total fees: None
- Total processing time: 7 Days and 3 Hours
Requirements
| Requirement | Where to get it |
|---|---|
| Barangay Certificate (1 Original Copy) | Barangay Hall |
| Death Certificate (1 Photocopy) | City Civil Registrar Office |
| Valid ID of Claimant (1 Photocopy) | Requesting Client |
| Senior Citizen’s Certificate of Membership (1 Original) | Office of Barangay Senior Citizen’s Association President |
| Senior Citizen’s ID (1 Original and 1 Photocopy) | Requesting Client |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submit complete documentary requirements at Family, Community and Emergency Section | Receive and review documentary requirements Conditional Step: If funds are available proceed to intake interview If funds are not available inform the client and ask for their contact number to be notified when funds are available (AICS Focal Person CSWDO) | None | 10 Minutes |
| Provide necessary information based on the questions indicated in the Intake Sheet | Conduct Intake Interview (AICS Focal Person CSWDO) | None | 20 Minutes |
| Ask the client for his/her contact number for notification through text or call that cheque is already available for release (AICS Focal Person CSWDO) | None | 20 Minutes | |
| Prepare a complete set of documents for approval of the Department Head (Department Head CSWDO) | None | 10 Minutes | |
| Sign and review the documents for approval | None | – | |
| Forward the complete documents to concerned offices for the processing of Assistance: (AICS Focal Person CSWDO) | None | 1 Day | |
| a. Approval of OBR (Department Head CBO) | None | 6 Hours | |
| b. Pre-Audit and Voucher Signature (Department Heads CAO/CTO/CADO) | None | 2 Days | |
| c. Preparation and Approval of Cheque and Cheque Advice (Department Heads CTO/CADO/CAO) | None | 3 Days | |
| Claims the cheque at the City Treasurer’s Office- (Window 10) | Releasing of Cheque (Cashier CTO) | None | 4 Hours |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.