At a glance
- Office: City Social Welfare and Development Office
- Classification: Complex
- Who may apply: Individual And Families With Damaged Houses Due To Disaster
- Total fees: None
- Total processing time: 7 Days and 30 Minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Barangay Certificate- Indicating that the client is in Crisis Situation (1 original copy) | Barangay Hall |
| Bureau of Fire Certificate (1 original copy) | Bureau of Fire Protection - City Residence |
| Picture of the Damaged House | Requesting Client |
| Any of the following valid ID of the Claimant: (1 photocopy) SSS ID, UMID Card, PhilHealth ID National ID, Driver’s License, TIN ID PRC ID, Voter’s ID, Postal ID Philippine Passport | Requesting Client/SSS, PhilHealth, PSA, LTO, BIR, PRC, Comelec, Postal Office, DFA |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submit complete documentary requirements at Family, Community and Emergency Section | Receive and verify the completeness of the requirements (Return to client if incomplete for compliance) (Social Welfare Assistant/Social Worker) | None | 10 minutes |
| Provide information based on the questions indicated in the Intake Sheet for Assessment | Conduct Intake Interview and make an assessment (Social Welfare Aide/Social Welfare Assistant/Social Worker) | None | 1 Hour |
| Inform the client of the amount to be granted based on the assessment and advise the client to claim the assistance after 7 days at City Treasurer’s Office (Social Welfare Aide/Social Welfare Assistant/Social Worker) | None | 5 minutes | |
| Prepare a complete set of documents for approval of the Department Head (Social Welfare Aide/Social Welfare Assistant/Social Worker) | None | 10 Minutes | |
| Review and sign the documents for approval (Department Head) | None | 30 Minutes | |
| The Office will forward the complete documents to the concerned offices for the processing of Assistance: (Social Welfare Aide/Social Welfare Assistant/Social Worker) | None | 1 Day | |
| a. Approval of OBR (City Budget Officer) | None | 6 Hours | |
| b. Pre-Audit and Voucher Signature (City Accountant City Treasurer City Administrator) | None | 2 Days | |
| c. Preparation and Approval of cheque (City Treasurer City Administrator City Accountant) | None | 3 Days | |
| Return client on the 7th day for releasing of the cheque at City Treasurer’s Office (Window 10) | Release the Cheque (Cashier CTO) | None | 35 Minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.