At a glance
- Office: City Social Welfare and Development Office
- Classification: Complex
- Who may apply: Individual Admitted to Private Hospitals Within Panabo City
- Total processing time: 1 Hour and 50 Minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Barangay Certificate stating its residence and purpose, indicating that the client/patient is in crisis situation (1 original copy) | Barangay Hall |
| Any government issued ID indicating the Panabo City address of the client/patient to be interviewed and contact number. | Requesting Client/SSS, PhilHealth, PSA, LTO, BIR, PRC, Comelec, Postal Office, DFA |
| Case Summary Report | Hospital Medical Social Worker |
| Medical Certificate/Medical Abstract or Certificate of Confinement with date of issuance, complete name, signature and license number of the attending physician (issued within the month)- Original | Hospital where the client is admitted |
| Hospital final bill/statement of account (outstanding balance) with complete name and signature of the billing clerk- Original | Hospital where the client is admitted |
| Any government-issued ID of the claimant | Claimant |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submit complete documentary requirements at Family, Community and Emergency Section | Receive and verify the completeness of the requirements (Return to client if incomplete for compliance (Social Worker/Social Welfare Assistant/Social Welfare Aide) | None | 5 Minutes |
| Provide necessary information based on the questions indicated in the Intake Sheet | Conduct Intake Interview (Social Worker/Social Welfare Assistant/Social Welfare Aide) | None | 1 Hour |
| Prepare a complete set of documents including the Guaranteed Letter for approval of the Department Head (Social Worker/Social Welfare Assistant/Social Welfare Aide) | None | 10 Minutes | |
| Review the documents and sign the Guaranteed Letter (Department Head) | None | 30 Minutes | |
| Receive cash assistance and affix Signature in the Logbook as proof of receipt | Release the Guaranteed Letter to the client and ensure to affix the signature in the Logbook (Social Worker/Social Welfare Assistant/Social Welfare Aide) | None | 5 Minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.