At a glance
- Office: City Social Welfare and Development Office
- Classification: Complex
- Who may apply: Indigent Individual In Crisis Situation
- Total fees: None
- Total processing time: 2 Hours, 20 Minutes
Requirements
| Requirement | Where to get it |
|---|---|
| Barangay Certificate stating its residence and purpose, indicating that the client/patient is in crisis situation (1 original copy) | Barangay Hall |
| Any government issued ID indicating the Panabo City address of the client/patient to be interviewed and contact number | Requesting Client/SSS, PhilHealth, PSA, LTO, BIR, PRC, Comelec, Postal Office, DFA |
| Medical Certificate/Medical Abstract or Certificate of Confinement with date of issuance, complete name, signature and license number of the attending physician (issued within 5 days)- Original | Attending Physician or in Hospital where the client is admitted |
| Medical Prescription issued within 5 days (with quotation of medicine from a pharmacy) with the date of issuance, complete name, signature, and license number of the attending physician | Attending Physician |
| Any government-issued ID card of the Claimant: (1 photocopy) SSS ID, UMID Card, PhilHealth ID National ID, Driver’s License, TIN ID PRC ID, Voter’s ID, Postal ID Philippine Passport | Requesting Client/SSS, PhilHealth, PSA, LTO, BIR, PRC, Comelec, Postal Office, DFA |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submit complete documentary requirement at Family, Community and Emergency Section | Receive and verify the completeness of the requirements (Return to client if incomplete for compliance) (Social Worker/Social Welfare Assistant/Social Welfare Aide) | None | 10 Minutes |
| Provide information based on the questions indicated in the Intake Sheet for Assessment | Conduct Intake Interview (Social Worker/Social Welfare Assistant/Social Welfare Aide) | None | 1 Hour |
| Comply with the preparation of necessary documents | Inform the client of the amount to be granted based on the assessment and prepare an acknowledgment receipt and take photo of the client (for liquidation purposes) (Social Worker/Social Welfare Assistant/Social Welfare Aide) | None | 10 minutes |
| Wait for the name to be called to receive the requested assistance | Forward the complete documents to Department Head for signature (Department Head) | None | 30 minutes |
| Receive the Cash assistance and signed the logbook as proof of receipt Signature in the Acknowledgement | Release the Cash/Medicine Assistance to the client and ensure to affix his/her signature in the Acknowledgement Receipt. (Social Worker/Social Welfare Assistant/Social Welfare Aide) | None | 30 Minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.