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Issuance of Certifications (Certification of Full Payment, Lost Receipts and other Documents)

You get a certification of full payment or certified copy when your official receipt is lost.

At a glance

  • Office: City Treasurer's Office
  • Classification: Simple
  • Who may apply: All
  • Total fees: Certification -Php 100.00/copy Certified Photocopy – Php 20.00/page
  • Total processing time: 4 Hours

Requirements

RequirementWhere to get it
Name of Payor / Business EstablishmentTaxpayer

Steps

What you doWhat the office doesFeeTime
Fill out the request form and submit to CTO receiving personnelReceive and verify the records at the EXTRACS system 1.1 Issue order of payment (Administrative Support Staff CTO)None30 Minutes
Secure priority number at queuing machine and wait for the number to be calledProvide priority number at queuing machine (Revenue Collection Staff CTO)None5 Minutes
Pay the assigned fee at window 3-5 3.1 Claim the Official Receipt *Make sure to secure Official Receipt that will be issued upon paymentCall the priority number 3.1 Receive payment and issue official receipt 3.2 Release official receipt (Revenue Collection Clerk Staff CTO)Certification - Php 100.00/copy Certified Photocopy – Php 20.00/page2 Hours
Return and present the OR to the CTO receiving personnel 4.1 Claim the certificationReceive the OR presented and prepare the certification 4.1 Release certification (Administrative Support Staff CTO)None1 Hours 25 Minutes

Source

Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.

Issuance of Certifications (Certification of Full Payment, Lost Receipts and other Documents) | Panabo (unofficial RE:GOV concept) · RE:GOV