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Services and requirements

161 services from 19 offices: requirements, steps, fees and processing time, read from the Citizen's Charter documents.

City Social Welfare and Development Office

Simple · 30 Minutes
Issuance of Senior Citizens ID

Senior citizens aged 60 and above can get a Senior Citizen ID to avail of privileges under RA 9994.

Simple · 10 Minutes
Issuance of Senior Citizens Purchase Booklet

Registered senior citizens can get a purchase booklet to avail of discounts on medicines and basic necessities.

Complex · 2 Hours and 5 Minutes
Availment of Limited Financial Assistance

Indigent individuals in crisis can receive limited cash financial assistance up to 1,200 pesos.

Complex · 7 Days and 30 Minutes
Availment of Shelter Assistance

Families whose houses were damaged by disaster can receive shelter assistance up to 5,000 pesos.

Complex · 30 Minutes
Availment of Paupers Burial

Immediate family of the deceased from indigent families can receive 1,500 pesos burial assistance.

Complex · 7 Days and 3 Hours
Availment of Senior Citizens Burial Assistance

Families of registered deceased senior citizens can claim burial financial assistance by cheque.

Simple · 35 Minutes
Availment of Sulong Dunong Program for Youth/ Children

Qualified public school students can receive cash educational assistance every three months.

Simple · 30 Minutes
Issuance of PWD ID

Persons with disability can get a PWD ID to avail of discounts and benefits mandated by law.

Simple · 10 Minutes
Issuance of Person with Disability Purchase

Registered persons with disability can get a purchase booklet to avail of medicine and basic necessity discounts.

Highly Technical · 15 Days, 1 hour and 15 Minutes
Application for Solo Parent Membership and ID

Qualified solo parents can apply for membership and get a Solo Parent ID to enjoy government benefits.

Simple · 1 Hour and 20 Minutes
Issuance of Travel Clearance for Minors Travelling Locally

Children below 18 travelling locally without parents can get a travel clearance to ensure their welfare.

Simple · 1 Hour
Availment of Day Care Services

Children aged 3-4 years old can avail of day care services for early childhood development.

Complex · 1 Hour and 50 Minutes
Hospital Medical Assistance

Patients admitted to private hospitals in Panabo can get a guarantee letter for hospitalization and medical expenses.

Complex · 2 Hours and 5 Minutes
PWD Bedridden Financial Assistance

Bedridden PWD members in crisis can receive financial assistance up to 1,500 pesos.

Complex · 2 Hours and 5 Minutes
PWD Medical/Financial Expense Assistance

PWDs undergoing physical, occupational or chemo therapy can receive up to 3,000 pesos assistance.

Complex · 2 Hours
Limited Financial Assistance for Exiting 4PS Beneficiaries

Exiting 4Ps households still in crisis can receive 1,500 pesos financial assistance.

Complex · 2 Hours, 20 Minutes
Medicine Assistance

Indigent individuals in crisis needing prescribed medicine can receive medicine assistance up to 3,000 pesos.

City Treasurer's Office

Simple · 40 Minutes
Issuance of Official Receipt for Business Tax

You get an official receipt as proof of payment for business tax in Panabo City.

Simple · 4 Hours
Issuance of Community Tax Certificate (CEDULA)

You get a Community Tax Certificate (Cedula) after paying the required community tax.

Simple · 4 hrs
Issuance of Official Receipt for Real Property Tax

You get an official receipt as proof of payment for real property tax.

Simple · 4 hrs
Issuance of Official Receipt for Real Property Transfer Tax

You get an official receipt as proof of payment for tax on transfer of real property ownership.

Simple · 4 hrs
Issuance of Real Property Tax Clearance

You get a clearance showing you have paid all real property tax obligations.

Simple · 35 Minutes
Issuance of Official Receipt for Miscellaneous Fees

You get an official receipt as proof of payment for miscellaneous fees and charges.

Simple · 4 hrs
Issuance Of Official Receipt For Amusement Tax

You get an official receipt as proof of payment for amusement tax on admission receipts.

Simple · 3 Days
Issuance And Release Of Checks For Government / Private Transaction

You get a government check as payment for goods delivered, services rendered, or other payables.

Simple · 4 Hours
Issuance of Statement of Accounts for Real Property Tax And Business Permits (Walk-In Clients)

You get a statement of account showing your real property or business tax for payment.

Simple · 4 Hours
Issuance of Certifications (Certification of Full Payment, Lost Receipts and other Documents)

You get a certification of full payment or certified copy when your official receipt is lost.

Simple · 4 Hours
Billing and Collection of Annual Fixed Tax for Delivery Truck/Van

You get billing and an official receipt for the annual fixed tax on your delivery truck or van.

Simple · 4 Hours
Inspection And Collection Of Fees On Weight And Measure

You get your weighing scale sealed, licensed, and receipted after inspection and fee payment.

Simple · 4 Hrs & 30 Minutes, 1 Day for Late Registration: Late Registration – Php 3,000.00
Registration of Books of Accounts and Receipts/Invoices

You get your books of accounts and receipts or invoices registered with the city.

Simple · 40 minutes
Assessment For Business Permit

You get an approved assessment showing how much business tax you must pay.

Highly Technical · 19 Days, 1 Hours for No understated, 20 Days for There is understated
Examination Of Books Of Accounts

You get your books examined and a confirmation that your city taxes were correctly assessed and paid.

Simple · 3 Days
Issuance and Release of Salaries, Allowances, Honorariums, Prizes

You get your salary, allowance, honorarium, or prize disbursed in cash.

City Health Office

Highly Technical · 3 Hours
Medical Outpatient Consultation and Treatment Services

Citizens can get primary care consultation and treatment for illnesses at the outpatient facility.

Highly Technical · 3 Hours and 55 minutes
Availment of Animal Bite Treatment

Animal bite victims can get examination, rabies vaccination and treatment to prevent rabies.

Simple · 2 Hours and 30 minutes
Issuance of Medical Certificate

Citizens can get a medical certificate for employment, school, remand, travel and other purposes.

Highly Technical · 2 Hours and 45 Minutes
Issuance of Medico-Legal Certificate/Medical Certificate for Correction of Entry (SEX)

Victims of violence and persons with sex entry error can get a medico-legal or correction-of-entry certificate.

Highly Technical · 2 hours and 20 minutes
Issuance of Sanitary Permit, Health Certificate/Card, Transfer of Cadaver Permit, and Exhumation Permit

Business owners and workers can get sanitary permits, health cards, and cadaver transfer or exhumation permits.

Simple · 2 Hours and 20 Minutes
Availment of Pre-Marriage Orientation and Counseling (PMOC)

Would-be couples can attend the required pre-marriage orientation and counseling session.

Highly Technical · 4 hours and 30 minutes
Availment of Laboratory Services (Complete Blood Count, Blood Typing, Urinalysis, Fecalysis, Gram Stain, Sputum Exam, Chemistry)

Citizens can get laboratory tests such as blood count, urinalysis and chemistry with official results.

Highly Technical · 1 Hour and 45 minutes
Availment of Communicable Diseases Control Services (TB) Treatment

Persons diagnosed with tuberculosis can get free examination and full-course treatment.

Highly Technical · 1 hour and 10 minutes
Availment of Maternal Care Services

Pregnant women can get free prenatal check-ups and maternal care at barangay health stations.

Highly Technical · 1 Hour and 10 minutes
Availment of Immunization Services

Infants can get free vaccination against seven immunizable diseases.

Highly Technical · 1 hour and 40 minutes
Availment of Family Planning Services

Couples and individuals can get family planning counseling and contraceptive services.

Highly Technical · 3 hours and 20 minutes
Availment of Dental Services

Citizens can get oral examination, tooth extraction and dental health education.

Highly Technical · 2 Hours and 20 minutes
Issuance of Dental Certificate (Employment and School Requirement)

Students and workers can get a dental certificate for school or employment requirements.

Highly Technical · 2 Hours
Issuance of Pink Card

Registered sex workers can get a pink card after submitting health requirements.

Highly Technical · 1 day, 2 hours and 30 minutes
Availment of Smear Services

Clients can get smear testing to detect and treat sexually transmitted infections.

Highly Technical · 4 Hours and 30 minutes
Availment of HIV Testing and Counseling

Anyone can get free confidential HIV testing and counseling.

Highly Technical · 6 Hours and 45 Minutes
Availment of Safe Birthing Services

Low-risk pregnant women can get safe delivery and newborn care at the birthing facility.

Highly Technical · 2 Hours
Availment of First Aid Services

Anyone needing urgent care can get evaluation and first aid treatment.

Highly Technical · 15 Minutes
Availment of Medicines

Patients with a prescription can get available medicines and counseling for free.

Highly Technical · 1 Hour and 40 minutes
Availment of Maternal Care Services at the Safe Birthing Facility

Pregnant women can get prenatal consultation and monitoring at the safe birthing facility.

Highly Technical · 1 Hour and 30 Minutes
Availment of Family Planning Services at the Safe Birthing Facility

Individuals and couples can get family planning counseling and modern contraceptive services.

City Civil Registrar's Office

City Accounting Office

Simple · 17 Minutes
Issuance of Tax Certificates for Individuals and Suppliers

Employees and suppliers can get their tax withholding certificates (BIR Forms 2307 and 2316).

Simple · 17 Minutes
Issuance of Certification for Remittance of Premium Contributions

Employees can get a certification of their remitted mandatory contributions like HDMF and PHIC.

Simple · 30 Minutes With variance 1 Day & 30 Minutes
Verification and Approval of Clearance of Accountability and Responsibility Form

Separating government personnel can have their clearance verified for any unsettled accountabilities.

Simple to Complex · 57 Minutes
Pre-Audit and Approval of Disbursement Vouchers (DVs) for Payment to Suppliers/Contractors of Goods, Services and Infrastructure Projects

Procuring offices can have their disbursement vouchers for goods, services and infrastructure pre-audited for payment.

Simple · 27 Minutes
Pre-Audit and Approval of Disbursement Vouchers (DVs) for Limited Financial Assistance and grant of Cash Advance and Reimbursement of Travels and Trainings

Offices and individuals can have vouchers for financial assistance, cash advances and travel reimbursement pre-audited.

Simple · 42 minutes
Liquidation of Cash Advance for Travels & Trainings

Officials and employees can liquidate their cash advances for travels and trainings.

Simple · 22 minutes
Issuance of Certificate of No Claims

Government offices can get a certificate showing no unclaimed travel, communication or similar expenses.

Simple · 40 minutes
Verified Certificate of Actual Income of Barangays

Barangays can get their annual actual income statement certified for budget purposes.

City Human Resource Management Office

Complex · 4 Days, 1 Hour, 30 Minutes
Issuance of Clearance (Leave of thirty (30) days or more)

Employees on leave of 30 days or more get a clearance (CS Form No. 7) to support their leave application.

Complex · 5 Days, 2 Hours, 25 Minutes
Issuance of Clearance (Maternity Leave, and Separation from the Service)

Employees applying for maternity leave or separation from service get a clearance to process their monetary and terminal leave benefits.

Simple · 1 Day , 3 Hours, 5 Minutes
Issuance of Certification

Employees and former employees get a certification of their employment records for loans, employment, or legal purposes.

Simple · 1 Day , 3 Hours, 10 Minutes
Issuance of Service Records

Employees and former employees get a service record showing detailed employment history for personal or legal use.

Complex · 1 Day, 2 Hours, 10 Minutes
Certification for Loan Application (Creditors excluding Land Bank of the Philippines)

Employees get a net take-home pay certificate for salary loan applications with creditors other than Land Bank.

Complex · 6 Hours, 10 Minutes
Certification for Loans Application (Pag-IBIG)

Employees and contracted personnel get Pag-IBIG loan certification of net take-home pay and employment records.

Simple · 6 Hours, 40 Minutes
Issuance of Certified Photocopy (from the Original Document)

Employees get a certified photocopy of documents from their 201 records for loans, employment, or legal use.

Complex · 1 Day, 2 Hours, 10 Minutes
Certification for Loan Application (Land Bank of the Philippines)

Employees get net take-home pay and employment certificates for Land Bank salary loan applications.

City Agriculture Office

Simple · 2 Hours, 40 Minutes
Issuance of Certification for Fruits Seedlings/ Ornamental Plants/ Crop/ Agri-products

Citizens can get a certification for fruit seedlings, ornamental plants, crops or agri-products for transport and origin verification.

Highly Technical · 3 Months, 3 Hours, 30 Minutes
Availment of Tissue Cultured Banana Seedlings

Citizens can book and buy premium tissue-cultured banana plantlets including Cavendish, Lakatan, Cardava and Meristem.

Complex · 5 Days, 3 Hours, 40 Minutes
Availment of Livestock Dispersal Program (Small/Large Animals)

Qualified beneficiaries can avail small or large livestock under a dispersal program with a payback of offspring.

Highly Technical · 6 Hours, 30 Minutes
Availment of Natural Heat Artificial Insemination on Swine

Swine owners can avail artificial insemination service using superior genetics.

Highly Technical · 4 Hours, 40 Minutes
Availment of Natural Heat Artificial Insemination on Livestock (Small/Large Animals)

Livestock owners can avail free artificial insemination for small or large animals.

Highly Technical · 5 Hours, 10 Minutes
Availment of Estrous Synchronization/Pregnancy Diagnosis (Small/Large Animals)

Livestock owners can avail estrous synchronization and pregnancy diagnosis for their animals.

Highly Technical · 19 Days, 15 Hours, 45 Minutes
Issuance of Permit to Operate for Marine Fish Cage Operation (New Application)

New fish cage operators can apply for a permit to operate in the Panabo City Mariculture Park.

Highly Technical · 4 Days, 4 Hours, 25 Minutes
Issuance of Permit to Operate for Marine Fish Cage Operation (Renewal)

Existing fish cage operators can renew their permit to operate in the Panabo City Mariculture Park.

Complex · 1 Day, 3 Hours, 45 Minutes
Issuance of Permit for Fishing Boat and Registration of Motorized and Non-Motorized Boat

Fisherfolk can register motorized or non-motorized boats and secure a fishing boat permit.

Complex · 1 Day, 3 Hours, 45 Minutes
Issuance of Fishers License and Fish Worker Identification Card (I.D.)

Fishers and fish workers can secure a license and identification card to fish in municipal waters.

Highly Technical · 6 Hours, 25 Minutes
Availment of Fingerlings (For Sale)

Citizens can buy quality tilapia fingerlings for freshwater fish production.

Simple · 6 Hours, 25 Minutes
Availment of Coconut /Assorted Fruit Seedlings, Vegetables Seeds, Fertilizer and Corn Seed Exchange Program

Farmers can avail free coconut and fruit seedlings, vegetable and corn seeds, and fertilizer.

Simple · 3 Days, 3 Hours, 20 Minutes
Availment of Farm Tractor Rentals

Farmers can rent a farm tractor for affordable deep plowing and harrowing land preparation.

City Mayor’s Office

City Environment and Natural Resources Office

Simple · 1 Hour and 5 minutes
Certification for Business Permit and Dumping Permit

Businesses get CENRO certification and dumping permit for new or renewal business permit applications.

Simple · 1 Hour and 5 minutes
Settlement of Citation Tickets (City Ordinance 28-05)

Violators of City Ordinance 28-05 settle citation tickets and pay corresponding fines.

Simple · 35 Minutes
Barangay Garbage Collection Services

Barangays get assistance from the city for garbage collection upon request.

Simple · 35 Minutes
Community Greening/Clean-up Services

Groups can join tree planting and clean-up activities through CENRO support.

Simple · 35 Minutes
Information, Education and Capability Training Service

Groups get environmental information drives and capability trainings from CENRO.

Simple · 1 Hour and 35 minutes
Access to Controlled Dumpsite and Composting Facility

Permit holders get a gate pass to dispose waste at the controlled dumpsite and composting facility.

Complex · 16 Days, 2 hours and 20 minutes
Issuance of Sand and Gravel/Earthfill Extraction Permit Mayor’s Certification of Posting

Quarry applicants get a Mayor’s Certificate of Posting as prerequisite for sand, gravel and earthfill permits.

Complex · 6 days, 1 hour and 55 minutes
Issuance of Sand and Gravel/Earthfill Extraction Permit Mayor’s Certification of No Objection

Quarry applicants get a Mayor’s Certificate of No Objection for sand, gravel and earthfill extraction.

Simple · 1 Hour and 25 minutes
Wastes Disposal at Sanitary Landfill Facility (SLF)

Businesses and residents dispose residual waste at the sanitary landfill facility for a tipping fee.

City Budget Office

City Planning and Development Office

City Assessor's Office

Complex · 5 Working Days
Application for Land New Assessment and Transfer

You get a new Tax Declaration with Notice of Assessment to update land ownership.

Complex · 5 Working Days
Application for Building New Assessment & Transfer

You get a new or updated Tax Declaration for a building and other improvements.

Complex · 7 Working Days or more depending upon the number of lot parcel
Application for the Land Subdivision, Segregation and Consolidation

You get updated Tax Declarations for subdivided, segregated, or consolidated land lots.

Simple · 7 hours
Application for Annotation and Cancellation of Mortgaged Property

You get a Tax Declaration with an annotated or cancelled mortgage.

Complex · 5 Working Days
Application for Cancellation (Physical Change, Partial Destruction and Demolition)

You get a Notice of Cancellation removing the assessment for a changed or destroyed property.

Complex · 5 Working Days
Application for Re-Assessment: (Re-Classification)

You get a reclassified land assessment reflecting a new land use.

Complex · 5 Working Days
Application for Re-Assessment: (Erroneous Assessment and Dispute)

You get a corrected Tax Declaration after an erroneous or disputed assessment.

Simple · 3 hours
Issuance of Certified Photocopy of Tax Map (City, Barangay, Section) and Verification of Map, and Property Index Number (PIN)

You get a certified photocopy of a tax map for legal use.

Simple · 3 hours
Issuance of Certified True Copies of Tax Declaration and Certification (Land Holdings, With Improvement, No Improvement, etc.)

You get certified true copies of tax declarations and property certifications for legal transactions.

Complex · 5 Working Days
Application for Machinery New Assessment or Transfer

You get a new or transferred Tax Declaration for machinery.

City Public Employment Service Office

Complex · 2 hours, 26 minutes
Availment of Local and Overseas Employment

Jobseekers get job referrals to local and overseas vacancies after registration, seminar and matching.

Complex · 1 Hour, 34 Minutes
Application for Government Internship Program (GIP)

Young workers get internship deployment to government offices through the Government Internship Program.

Complex · 8 days,2 hours, 56 minutes
Availment of Special Program for Employment of Students (SPES)

Poor but deserving students get temporary employment during summer or Christmas vacation.

Complex · 2 days and 60 minutes
Assistance to Overseas Workers Welfare Administration (OWWA) Help Desk

Overseas workers and their families get reintegration and development assistance through the OWWA help desk.

Complex · 1 hour, 37 minutes
Availment for Jobstart

At-risk youth get life skills, technical training and internship to increase employability.

Complex · 1 hour, 39 minutes
Application for On-the-Job Training (OJT)/Work Immersion

Endorsed students get workplace deployment for on-the-job training or work immersion.

Complex · 3 days, 4 hours,40 minutes (Special Recruitment Activity); 2 days, 4 hours,29 minutes (Local Recruitment Activity)
Conduct of Local/Special Recruitment Activity (LRA/SRA)

Local companies and overseas agencies get authorization to conduct recruitment activities.

Complex · 4 hours, 24 minutes
Availment of Community Skills Training-Livelihood and Entrepreneurship

Residents get skills and livelihood training to address job mismatch and gain livelihood.

Complex · 10 days, 37 minutes
Availment of Livelihood Loan Assistance for the Informal Sectors

Micro entrepreneurs get micro-credit loan assistance to create jobs and reduce poverty.

Complex · 15 minutes
Availment of Pre-Migration Orientation Seminar

Prospective overseas workers and families get orientation to prepare for working overseas.

City Administrator's Office

City Legal Office

City Disaster Risk Reduction and Management Office

Office of the Secretary to the Sanggunian

City General Services Office

City Engineering Office

Services and requirements | Panabo (unofficial RE:GOV concept) · RE:GOV