Write an email to LTO Client Care
Use this form to write an email to LTO Client Care. All fields marked as Value Required must be completed.
The form asks for:
- Name / Client ID
- International area code (default PHL +63) and mobile phone in format 9XX-XXXXXXXXX
- Topic of your inquiry
- Please let us know your concern - details of your request
- Security check - enter the text shown in the CAPTCHA image. Select refresh security code if you need a new image.
Select Submit to send your email.
How to send your inquiry
- 01Provide your name and contact details
Enter your full name or LTMS Client ID and your email address.
- 02Add your mobile number
Select your international area code and enter your mobile phone number.
- 03Describe your concern
Enter the topic of your inquiry and describe your concern in detail.
- 04Complete the security check and submit
Type the characters shown in the security image and select Submit.

