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Monitoring of Usage and Payments of Utilities (Telephone Lines, Water and Electricity Connections)

Usage and payment of telephone, water and electricity connections are monitored and processed.

At a glance

  • Office: Quezon City Local Government
  • Classification: Simple, Complex
  • Who may apply: Utility Concessionaires
  • Total processing time: 16 days* 41 minutes

Requirements

RequirementWhere to get it
Billing/Statement of AccountUtility Concessionaires (Meralco, PLDT, Maynilad, Manila Water)

Steps

What you doWhat the office doesFeeTime
Submits Billing or Statement of Account.Receives the documents and routes to the Operations, Coordination and Monitoring Division. (Assigned Staff Administrative Division)None1 minute
Checks completeness of documents. Prepares and submits necessary financial and supporting documents for processing of payment. (Assigned Staff Operations, Coordination and Monitoring Division)None1 day
Final review/initials/signs necessary financial and supporting document/s prior to submission to the City Administrator. (Special Operations Officer V/Acting Head Operations, Coordination and Monitoring Division)None10 minutes
Approves/ signs documents. (City Administrator)None30 minutes*
Encodes data on consumption. Monitors process flow of documents for payment by authorized signatories until signing of bank check. (Assigned Staff Operations, Coordination and Monitoring Division)None15 days

Source

Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.

Monitoring of Usage and Payments of Utilities (Telephone Lines, Water and Electricity Connections) | QC (unofficial RE:GOV concept) · RE:GOV