At a glance
- Office: Quezon City Local Government
- Classification: Simple, Complex
- Who may apply: • City Health Centers • Public Library Branches • Satellite Offices of concerned city departments/offices • Other city government property
- Total processing time: 7 days 10 minutes*
Requirements
| Requirement | Where to get it |
|---|---|
| Letter-request | End-user |
| Application Form | Utility Concessionaires (Meralco, PLDT, Maynilad, Manila Water) |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Submits letter-request with supporting documents as warranted. | Receives and encodes document/s in the Documents Tracking System for Reference/Control Number. Routes to the Operations, Coordination and Monitoring Division. (Assigned Staff Administrative Division) | None | 5 minutes |
| Conducts Complete Staff Work on request. Coordinates with end-user and concerned utility concessionaire. Submits evaluation/monitoring report and appropriate action document/s. (Assigned Staff Operations, Coordination and Monitoring Division) | None | 5 days | |
| Reviews evaluation report and appropriate action document/s. Recommends final action to the City Administrator. (Special Operations Officer V/Acting Head Operations, Coordination and Monitoring Division) | None | 1 day | |
| Approves/signs action document/s (City Administrator) | None | 1 day * | |
| Release of document/s as warranted. (Assigned Staff Administrative Division) | None | 5 minutes |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.

