Department of Health · Cebu
Vicente Sotto Memorial Medical Center
Kalidad nga Serbisyo, Among Garbo — quality service is our pride
FeaturedVicente Sotto Memorial Medical Center — Kalidad nga Serbisyo, Among GarboContact us →For patients and visitors5 entries
- 01Get mental health supportFind crisis support information and who to call for help
- 02Visit Public Assistance DeskGet frontline assistance inside the hospital
- 03Ask the HelpdeskSend inquiries, feedback or complaints confidentially
- 04Contact the hospitalAddress, phone, email and directory to reach Sotto
- 05Join a hospital bidBrowse current bid notices and yearly archives
Departments and services
Get care and help
Hotlines, helpdesk and frontline help for patients and families
Mental Health Hotline
This page provides the mental health hotline information for Vicente Sotto Memorial Medical Center.
Read 02Public Assistant Desk
The Public Assistant Desk page of Vicente Sotto Memorial Medical Center. Main content was not visible due to a blocking popup.
Read 03Helpdesk
Submit inquiries, feedback, suggestions or complaints to the OSM – Customer Relationship Management Section of Vicente Sotto Memorial Medical Center. All submissions are treated with utmost confidentiality.
Read 04Contact Us
Contact Vicente Sotto Memorial Medical Center at B. Rodriguez Street, Cebu City, by phone, hotline, email, contact form, or hospital directory.
ReadKnow your hospital
Leadership, mandate and quality direction of the medical center
About
VSMMC is a government-owned tertiary teaching-training hospital in Cebu City, now mandated for 1,500 beds, serving as an apex end-referral center.
Read 02Our Medical Center Chief
A welcome message from the Medical Center Chief introducing the rebranded Vicente Sotto Memorial Medical Center website and its goal to improve access, transparency, and patient experience.
Read 03Organizational Structure
Official organizational structure chart of Vicente Sotto Memorial Medical Center, showing its hospital divisions and services, effective June 8, 2026.
Read 04Quality Policy, Vision, Mission, etc.
The official quality policy, vision, mission, organizational goals, and core values of Vicente Sotto Memorial Medical Center.
ReadWork with Sotto
Bids, awards and procurement opportunities with the hospital
Invitation to Bid
Browse Vicente Sotto Memorial Medical Center Invitation to Bid notices by year, from 2022 to 2027.
Read 02Notice of Award
Index page that links to Vicente Sotto Memorial Medical Center Notices of Award for 2022 to 2027.
Read 03Request for Quotation
Find Vicente Sotto Memorial Medical Center requests for quotation, organized by year from 2022 to 2027.
Read 04PRIME - HRM
This page provides PRIME-HRM documents for VSMMC staff, including guidelines on awards and incentives, the certificate of recognition, and the Strategic Performance Management System guidelines.
ReadTransparency and accountability
Documents this office publishes under the Transparency Seal, and the national portals where you can check procurement, budgets and records.
Published by VSMMC
Check nationally
Patient and online services
Access key patient and professional services directly: book appointments, check schedules, find clinics, use referrals, research, training, and careers.
Book an outpatient consultation online
Check outpatient clinic schedules
Find clinics and offices in the OPD building
Central Visayas e-Health Referral System
Research programs and resources
Residency, fellowship, and allied health training
HIV and health screening information
Job vacancies and hiring
Featured videos
Follow us on TikTok @theofficialvsmmc. Three explainer videos in Cebuano about Zero Balance Billing (ZBB) at VSMMC.
Sa Vicente Sotto Memorial Medical Center, padayon nga gipatuman ang ZBB aron ang mga kwalipikadong pasyente makadawat og serbisyo nga walay out-of-pocket nga bayranan sa basic o ward accommodation. Hibal-i unsaon sa ZBB pagtabang sa pagpanalipod sa imong kahimsog ug sa imong pamilya.
Ang ZBB alang sa mga kwalipikadong Pilipino nga ma-admit sa basic o ward accommodation, apil usab ang mga pasyente sa Emergency Department nga gihulatan pa og available nga higdaanan.
Mga dili sakop: 1. Private o non-basic accommodation 2. Outpatient ug pay services 3. HCPN/PCPN payment schemes 3. DATRCs. Sa VSMMC, padayon ta sa paghatag og tukmang impormasyon aron mas masabtan sa tanan ang benepisyo sa ZBB.
Announcement
Latest official notices and hospital milestones.
We are honored to share that Vicente Sotto Memorial Medical Center...
Vicente Sotto Memorial Medical Center (VSMMC) acknowledges the concerns raised regarding patient watchers and companions who may be seen staying in areas outside the Medical Center.
The Vicente Sotto Memorial Medical Center (VSMMC) proudly celebrates being named No. 4 among DOH...
Health promotion
PhilHealth packages and health education offered with VSMMC.
The PhilHealth Outpatient HIV/AIDS Treatment (OHAT) Package is here to sustain your journey. An HIV diagnosis is not a death...
Quality maternal and women's healthcare is now more accessible through the enhanced PhilHealth Maternal...
Malaria is preventable and treatable — early action saves lives. Vicente Sotto Memorial Medical Center (VSMMC), in partnership with PhilHealth, offers the...
Health specialties and services
VSMMC organizes clinical and support services under six divisions. Select a division to view its departments.
The Office of the Medical Center Chief provides executive leadership, strategic direction, and governance to ensure the efficient delivery of quality healthcare services. It oversees hospital-wide policy implementation, institutional planning, quality and patient safety, emergency preparedness, legal services, public health, research, training, data protection, customer relations, and organizational development while promoting excellence, accountability, innovation, and continuous improvement in achieving the hospital's mission and vision.
The Hospital Operations and Patient Support Services Division manages essential administrative and support services that enable efficient hospital operations. It oversees human resources, procurement, materials management, engineering and facilities, housekeeping, security, laundry, and information systems to ensure a safe, functional, and patient-friendly healthcare environment.
The Allied Health Professional Services Division delivers comprehensive support through specialized healthcare professionals, including Pharmacy, Medical Social Work, Nutrition and Dietetics, and Health Information Management. The division promotes safe medication practices, nutrition care, patient welfare, and accurate health records to enhance quality care and improve patient outcomes.
The Finance Services Division ensures responsible financial management by overseeing accounting, billing, cash operations, and budget administration. It maintains financial integrity, transparency, and regulatory compliance while supporting efficient resource allocation and sustainable hospital operations that contribute to quality healthcare delivery.
The Nursing Service Division provides compassionate, evidence-based nursing care through highly skilled professionals dedicated to patient safety and clinical excellence. It oversees general nursing services, specialty centers, education, training, and research to promote continuous professional development and deliver quality, patient-centered healthcare.
The Medical Service Division delivers comprehensive medical care through clinical departments, emergency and outpatient services, operating room facilities, and specialized healthcare centers. It promotes excellence in diagnosis, treatment, prevention, education, and research while ensuring accessible, multidisciplinary, and patient-centered healthcare services.
Our Medical Center Chief
- DGDr. Gerardo M. Aquino, MHA, CESO VI, DBA (Hon. Causa), FPCHA
Medical Center Chief II
Featured patient experiences
What patients say about care at VSMMC. Click here to share your review or experience.
The doctors and nurses treated me with compassion and professionalism from the moment I arrived. They took time to explain every procedure and made sure I was comfortable throughout my stay. I am truly grateful for the excellent care I received.
The hospital facilities are clean, well-organized, and modern. The staff were courteous and responsive, making the entire experience smooth and stress-free. It's reassuring to know that quality healthcare like this is available in our community.
During an emergency, the medical team acted quickly and efficiently. Their calm approach and clear communication helped ease our worries. We felt safe and well taken care of every step of the way.
Multi-Sector Governance Council
VSMMC works with community, government, and media partners for governance.
- Catholic Bishops'
- OPAV
- City of Cebu
- CCCI
- DBM
- CNU
- Mabuhay Deseret
- RAFI
- Province of Cebu
- Sun Star
- DOH

