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Services and requirements

39 services from 4 offices: requirements, steps, fees and processing time, read from the Citizen's Charter documents.

Local Health Insurance Offices (LHIOs)

Philippine Health Insurance Corporation

Simple · 3 days
Processing of Letter of Requests/queries/issues/concerns sent by internal and external clients

You get assistance in processing letters, queries, issues and concerns through the Area Vice-President office.

Highly Technical · 19 days
PhilHealth Regional Office Level Data Request of National Health Insurance Program Stakeholders

You get NHIP records and data from the Regional Office upon approved request.

Simple · 3 hours and 30 mins
Sale/Issuance of Bidding Documents

You get bidding documents to qualify to join a competitive bidding project.

Complex · 4-7 days
Payment of Benefit Claims to Health Care Institutions (HCIs)

You get benefit claim payments credited to the health care institution's bank account.

Simple · 31 Minutes
Filing of Claims

You get your benefit claims received and acknowledged for processing within 60 days.

Highly Technical · 60 days
Processing of Filed Benefit Claims of Health Care Institutions (HCIs)

You get good benefit claims paid to health care institutions and members within 60 days.

Highly Technical
Processing of Application for Accreditation of Health Care Institution

You get your health care institution accredited to participate in the National Health Insurance Program.

Simple · 5 mins
Enrollment/Registration of Members

You get registered as a PhilHealth member and issued a PIN and MDR.

Simple · 15 mins
Enrollment/Registration of Employers

You get your organization registered as a PhilHealth employer with an employer number.

Simple · 3 days
Updating of MDR through Online Methods (LHIO Emails)

You get your Member Data Record updated through email without going to the office.

Simple · 5 mins
Member Registration through Online Method

You get registered as a member through an accredited health facility online.

Simple · 5 mins
Processing of Inquiry of walk in clients

You get answers to your membership inquiries as a walk-in client.

Simple · 1 Day
Inquiry on PhilHealth Collection

You get general information about PhilHealth collection through email.

Complex · 7 Days
Request for refund of Double Payment per CO No. 2020-0025

You get assistance to refund a double premium payment.

Simple · 15 Minutes
Collection of Premium Payment

You get to pay your PhilHealth premium and receive an official receipt.

Complex · 8 days
Approval of Requests by the Regional Vice-Presidents concerning Membership and Collection

You get approval and release of requested membership and collection data.

Complex
Approval of Requests for Orientation

You get an orientation on PhilHealth membership and benefits upon request.

Philippine Health Insurance Corporation

Simple · 25 minutes x the No. of PMRF submitted for processing
Enrollment of informal sector (individual)

Register as an Informal Sector member, pay your premium, and receive your PhilHealth ID and Member Data Record.

Simple · 15 minutes plus 10 minutes x No. of PMRFs submitted for processing
Enrollment of landbased migrant workers (individual)

Register as a Landbased Migrant Worker, pay your premium, and receive your PhilHealth ID and Member Data Record.

Simple · 30 minutes per PMRF x No. of PMRF
Enrollment of lifetime members (individual)

Register as a Lifetime Member and receive your PhilHealth ID and Member Data Record.

Simple · 10 minutes per PMRF x No. of PMRF
Enrollment of senior citizens (individual)

Register as a Senior Citizen member and receive your PhilHealth ID and Member Data Record.

Simple · 25 minutes
Enrollment of formal sector employees (5 employees and below)

Register up to five formal sector employees and receive their PhilHealth IDs and Member Data Records.

Complex · 7 working days
Enrollment of group partners to group enrollment program

Enroll your organized group as a PhilHealth Group Enrollment Program partner and get a group number.

Simple · 25 minutes
Enrollment of household employees (5 employees and below)

Register up to five household employees such as kasambahays and drivers and receive their PhilHealth IDs and records.

Simple · 3 working days
Enrollment of household employees (6 employees and above)

Register six or more household employees and receive their PhilHealth IDs and records after three working days.

Simple · 30 minutes for 5 members and below; 1 working day for 6 members and above
Enrollment of individuals to group enrollment program

Enroll individuals through a registered group partner and get their PhilHealth numbers and premium billing statement.

Complex · 7 working days
Enrollment of senior citizens (BULK from osca_more THAN 5 SC members)

Register senior citizens in bulk through OSCA and receive their PhilHealth IDs and Member Data Records.

Philippine Health Insurance Corporation

Services and requirements | PhilHealth (unofficial RE:GOV concept) · RE:GOV