At a glance
- Office: Local Health Insurance Offices (LHIOs)
- Classification: Simple
- Who may apply: All Private Employers and Government Agencies
- Total fees: None
- Total processing time: 1 hour and 20 minutes*
Requirements
| Requirement | Where to get it |
|---|---|
| Duly accomplished Employer Data Amendment Form (ER3) (1 original copy) - All Private Employers and Government Agencies | Public Assistance and Complaint’s Desk (PACD) PhilHealth Website (www.philhealth.gov.ph/downloads) or in any PhilHealth Local Insurance Office (LHIO) |
| Valid ID of authorized signatory (1 photocopy) - General Requirements | Government ID-issuing Agency |
| Certificate of Filing of Business Name with the Department of Trade and Industry (DTI) or Articles of Partnership/Incorporation (1 photocopy) - For Correction/Change of Business Name/Legal Personality | DTI or Securities and Exchange Commission (SEC) |
| Financial Statement or Income Tax Return (ITR) for the year showing non-operation/no earnings or Board Resolution (1 photocopy) - For Temporary Suspension of Operation due to Bankruptcy | Employer or BIR |
| Report on the Separation of the Last Employee/s (1 photocopy) - Separation of Employee/s | Employer |
| Certification from the Fire Department of the City/ Municipality or Certification from the concerned City/Municipality (1 photocopy) - Fire/Demolition/Flood/Earthquake/ Declared Calamities/Such Other Analogous Circumstances | Bureau of Fire (BOF) or Municipal/City Hall |
| Notice of Strike duly licensed by Department of Labor and Employment (DOLE) (1 photocopy) - Strike | DOLE |
| Approved Application for Business Retirement by the City/Municipal Treasurer’s Office (C/MTO) (1 photocopy); Certification of Non-Operational of Business from the C/MTO / BIR (1 photocopy) - For Termination/Dissolution for Single Proprietorship | C/MTO; C/MTO / BIR |
| Deed of Dissolution approved by the SEC or Certification of Non-Operational of Business from SEC/BIR or Minutes of Meeting certified by the Corporate Secretary (1 photocopy) - Partnership or Corporation | SEC/BIR/Employer |
| Certificate/Order of Dissolution/Cancellation issued by the Cooperative Development Authority (CDA) or Minutes of the Meeting duly certified by the Secretary or Certification of Non-Operational of Business from CDA/BIR (1 photocopy) - Cooperatives | CDA/BIR/Employer |
| Death Certificate (1 photocopy) - Death of Owner | Philippine Statistics Authority (PSA)/Local Civil Registry (LCR) |
| Deed of Merger/Merger Agreement duly certified by SEC (1 photocopy); Memorandum of Agreement (MOA) filed with SEC (1 photocopy) - For Merger/Consolidation | SEC; SEC |
| Deed of Sale/Transfer/Assignment signed by both Parties or Certification from the Registry of Deeds (RD) (1 photocopy) - For Change of Ownership due to Sale | Employer/RD |
| Death Certificate of the Managing Owner and Waiver from the other legal heirs (1 photocopy) - Death of Managing Owner (Family Business) | PSA/LCR/Concerned Party |
| Notice of Resumption of Operation from the Employer (1 photocopy); List of Employees (1 original copy) - For Resumption of Operations | Employer; Employer |
Steps
| What you do | What the office does | Fee | Time |
|---|---|---|---|
| Get queuing number and wait for the number to be called. | Issue queuing number and advise client to proceed to designated counter when the number is called. (PACD) | None | 1 hour and 1 minute |
| Submit duly accomplished PhilHealth forms and corresponding documentary requirements | Receive and screen forms and documentary requirements (Frontline Officer) | None | 4 minutes |
| Verify records in the database (Frontline Officer) | None | 2 minutes | |
| Encode the data entries (Frontline Officer) | None | 10 minutes | |
| Print the Employer Data Record (EDR) and Certificate of Registration (COR) (Frontline Officer) | None | 2 minutes | |
| Acknowledge receipt of processed documents | Release EDR and COR (Frontline Officer) | None | 1 minute |
Source
Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.

