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Republic of the PhilippinesDepartment of EnergyServing every Filipino home with secure, affordable and sustainable energy

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Citizen's Charter

Download the complete DOE Citizen's Charter detailing service requirements, processing times, and fees under RA 11032.

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Citizen's Charter Full 2026 1st Edition

Click here to view/download PDF of the DOE Citizen's Charter 2026 1st Edition:

Department of Energy

Serving every Filipino home with secure, affordable and sustainable energy

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→Department of Energy 2026 1st Edition Citizens Charter.pdfFull Citizen's Charter PDF, 2026 1st Edition · PDF

Electric Power Industry Management Bureau (EPIMB)

→Power Market Development Division (EPIMB-PMDD)
→Power Planning Development Division (EPIMB-PPDD)

Energy Policy and Planning Bureau (EPPB)

→Office of the Director (EPPB-OD)
→Planning Division (EPPB-PD)
→Policy Formulation and Research Division (EPPB-PFRD)

Energy Resource Development Bureau (ERDB)

→Petroleum Resources Development Division (ERDB-PRDD)
→Coal and Nuclear Mineral Resources Development Division (ERDB-CNMRDD)

Energy Utilization Management Bureau (EUMB)

→Alternative Fuels and Energy Technology Division (EUMB-AFETD)
→Energy Efficiency & Conservation (EEC) Program Management & Technology Promotion Division (EUMB-EPMPD)
→EE & C Performance Regulation & Enforcement Division (EUMB-EPRED)
→EE & C Public Sector Management Division (EUMB-EPSMD)
→Electric Vehicle Industry Management Division (EUMB-EVIMD)

Oil Industry Management Bureau (OIMB)

→Office of the Director (OIMB-OD)
→Natural Gas Management Division (OIMB-NGMD)
→Oil Industry Competition and Monitoring Division (OIMB-OICMD)
→Oil Industry Standards and Monitoring Division (OIMB-OISMD)
→Retail Market Monitoring and Special Concerns Division (OIMB-RMMSCD)

Renewable Energy Management Bureau (REMB)

→Office of the Director (REMB-OD)
→Biomass Energy Management Division (REMB-BEMD)
→Geothermal Energy Management Division (REMB-GEMD)
→Hydropower and Ocean Energy Management Division (REMB-HOEMD)
→Solar Energy Management Division (REMB-SEMD)
→National Renewable Energy Board Technical Services & Management Division (REMB-NREB-TSMD)

Administrative Service (AS)

→General Services Division (AS-GSD)
→Human Resource Management Division (AS-HRMD)
→Procurement Management Division (AS-PMD)
→Treasury Division (AS-TD)

Energy Research Testing and Laboratory Services (ERTLS)

→Geoscientific Research and Fuel Testing Laboratory Division (ERTLS-GRFTLD)
→Lighting and Appliance Testing Division - External (ERTLS-LATD External)
→Lighting and Appliance Testing Division - Internal (ERTLS-LATD Internal)

Financial Service (FS)

→Accounting Division (FS-AD)
→Budget Division (FS-BD)

Information Technology and Management Services (ITMS)

→Information and Data Management Division (ITMS-IDMD)
→Information Services Division (ITMS-ISD)
→Information Technology Division (ITMS-ITD)

Legal Service (LS)

→General Legal Services Division (LS-GLSD)

Consumer Welfare and Promotion Staff (CWPO)

→CWPO

Investment Promotion Office (IPO)

→IPO

Public Affairs Staff (PAO)

→PAO

Luzon Field Office (LFO)

→Energy Industry Management Division (LFO-EIMD)
→Energy Resource Development Division (LFO-ERDD)
→Oil Industry Management Division (LFO-OIMD)

Visayas Field Office (VFO)

→Office of the Director (VFO-OD)
→Energy Resource Development Division (VFO-ERDD)
→Oil Industry Management Division (VFO-OIMD)

Mindanao Field Office (MFO)

→Office of the Director (MFO-OD)
→Energy Resource Development Division (MFO-ERDD)
→Oil Industry Management Division (MFO-OIMD)

Attachments

Department of Energy 2026 1st Edition Citizen's Charter is 13 MB. It is not loaded until you ask for it, so opening this page costs nothing.

→Department of Energy 2026 1st Edition Citizen's CharterEmbedded PDF viewer for the full charter · PDF · 13 MB

On this page

01Citizen's Charter Full 2026 1st Edition
02Electric Power Industry Management Bureau (EPIMB)
03Energy Policy and Planning Bureau (EPPB)
04Energy Resource Development Bureau (ERDB)
05Energy Utilization Management Bureau (EUMB)
06Oil Industry Management Bureau (OIMB)
07Renewable Energy Management Bureau (REMB)
08Administrative Service (AS)
09Energy Research Testing and Laboratory Services (ERTLS)
10Financial Service (FS)
11Information Technology and Management Services (ITMS)
12Legal Service (LS)
13Consumer Welfare and Promotion Staff (CWPO)
14Investment Promotion Office (IPO)
15Public Affairs Staff (PAO)
16Luzon Field Office (LFO)
17Visayas Field Office (VFO)
18Mindanao Field Office (MFO)
19Attachments

Contact DOE

Department of Energy, Kagawaran ng Enerhiya. Energy Center, 34th St., Rizal Drive, Bonifacio Global City, Taguig City, Philippines 1632. Trunkline: (632) 8479-2900.

Bureaus: Electric Power Industry Management Bureau (EPIMB), Energy Policy and Planning Bureau (EPPB), Energy Resource Development Bureau (ERDB), Energy Utilization Management Bureau (EUMB), Oil Industry Management Bureau (OIMB), Renewable Energy Management Bureau (REMB).

Trunkline: (632) 8479-2900: Energy Center, 34th St., Rizal Drive, Bonifacio Global City, Taguig City, Philippines 1632. Trunkline: (632) 8479-2900Department of Energy - Office Directory
EPIMB: Electric Power Industry Management Bureau
EPPB: Energy Policy and Planning Bureau
ERDB: Energy Resource Development Bureau
EUMB: Energy Utilization Management Bureau
OIMB: Oil Industry Management Bureau
REMB: Renewable Energy Management Bureau
Citizen's Charter: Citizen's Charter, Bids and Notices, Announcements, Inter-Agency Energy Efficiency and Conservation Committee

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Energy Center, 34th St., Rizal Drive, Bonifacio Global City, Taguig City, Philippines 1632

(632) 8479-2900

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