Request for Repair and Maintenance of Information Technology (IT) Equipment | Panabo (unofficial RE:GOV concept) · RE:GOV

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GOVPH · Republic of the Philippines

Request for Repair and Maintenance of Information Technology (IT) Equipment

Government offices and barangays can request repair and maintenance of IT equipment.

At a glance

Office: City Administrator's Office
Classification: Complex
Who may apply: Local Government Unit (LGU) Offices, National Agencies, and Barangays in Panabo City
Total fees: None
Total processing time: 1 Day and 50 Minutes

Requirement	Where to get it
IT Request Form (1 original)	Information Technology Section Office

What you do

Fill out the IT Request Form and give the device/ equipment	Receive and verify the IT request form and device/ equipment.Place barcode sticker on the device and record the information (Clerk CADO-IT)	None	5 Minutes
Wait for the result of the assessment	Asses/fix the device/ equipment (IT Technician CADO-IT)	None	1 Working Day
	Inform the client of the status of device/equipment (IT Technician CADO-IT)	None	15 Minutes
Conditional Steps: 1.2 For device/ equipment that needs to be referred to a service center or there is a need to procure a part/s for replacement, receive the Pre-Inspection Report and the device/ equipment	Conditional Steps: 1.3 For device/ equipment that needs to be referred to a service center or there is a need to procure a part/s for replacement, issue a Pre-Inspection Report and return the device/ equipment (Clerk (CADO-IT))	None	10 Minutes
Receive the repaired device/ equipment and sign the logbook	Release the repaired device/ equipment and update the record (Clerk (CADO-IT))	None	5 Minutes
	Conditional Steps: 2.1 For device/ equipment that was referred to a service center or procured a part/s for replacement, issue Post-Inspection Report (IT Technician (CADO-IT))	None	15 Minutes