Assistance to Overseas Workers Welfare Administration (OWWA) Help Desk | Panabo (unofficial RE:GOV concept) · RE:GOV

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GOVPH · Republic of the Philippines

Assistance to Overseas Workers Welfare Administration (OWWA) Help Desk

Overseas workers and their families get reintegration and development assistance through the OWWA help desk.

At a glance

Office: City Public Employment Service Office
Classification: Complex
Who may apply: Overseas Filipino Worker (OFW), Overseas Filipino Worker (OFW) Families
Total fees: None
Total processing time: 2 days and 60 minutes

Requirement	Where to get it
Passport of OFW (1 photocopy)	Department of Foreign Affairs
Employment Contract of OFW (1 photocopy)	Employer
Proof of Relationship for Families of OFW: Birth Certificate, Marriage Certificate (1 original)	Client
Overseas Employment Certificate (OEC) (1 photocopy)

What you do	What the office does	Fee	Time
Proceed to PESO Information Desk and sign Log Sheet and submit necessary documents	Assist client in signing the Log Sheet and receive documentary requirements (Information Clerk CPESO)	–	2 minutes
	Review necessary documents for validation (Information Clerk CPESO)	–	2 minutes
	Provide Client National Skills Registry Program (NSRP) form and OWWA Request for Assistance Form for fill-out. (Information Clerk CPESO)	–	1 minutes
Fill-out National Skills Registry Program (NSRP) form and OWWA request for Assistance Form	Receive and Review filled-out National Skills Registry Program(NSRP) form and OWWA Request for Assistance Form (Labor and Employment Officer 1 CPESO)	None	10 minutes
	Validate documents (Labor and Employment Officer 1 CPESO)	–	5 minutes
Interview	Conduct interview (PESO Manager CPESO)	–	30 minutes
	Scan documents for endorsement to OWWA Regional office trough electronic mail and wait for the evaluation and validation result from OWWA. (Labor and Employment Officer 1 CPESO)	–	5 minutes
	PESO to wait for OWWAs reply (OWWA)	–	2 days
	Notify Client on OWWA reply through call and text (Labor and Employment Officer 1 CPESO)	–	5 minutes