Monitoring of Usage and Payments of Utilities (Telephone Lines, Water and Electricity Connections) | QC (unofficial RE:GOV concept) · RE:GOV

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GOVPH · Republic of the Philippines

Monitoring of Usage and Payments of Utilities (Telephone Lines, Water and Electricity Connections)

Office: Quezon City Local Government
Classification: Simple, Complex
Who may apply: Utility Concessionaires
Total processing time: 16 days* 41 minutes

Usage and payment of telephone, water and electricity connections are monitored and processed.

At a glance

Requirement	Where to get it
Billing/Statement of Account	Utility Concessionaires (Meralco, PLDT, Maynilad, Manila Water)

What you do

Submits Billing or Statement of Account.	Receives the documents and routes to the Operations, Coordination and Monitoring Division. (Assigned Staff Administrative Division)	None	1 minute
	Checks completeness of documents. Prepares and submits necessary financial and supporting documents for processing of payment. (Assigned Staff Operations, Coordination and Monitoring Division)	None	1 day
	Final review/initials/signs necessary financial and supporting document/s prior to submission to the City Administrator. (Special Operations Officer V/Acting Head Operations, Coordination and Monitoring Division)	None	10 minutes
	Approves/ signs documents. (City Administrator)	None	30 minutes*
	Encodes data on consumption. Monitors process flow of documents for payment by authorized signatories until signing of bank check. (Assigned Staff Operations, Coordination and Monitoring Division)	None	15 days