Processing of Requests for Installation of Utilities (Telephone Lines, Water and Electricity Connections) | QC (unofficial RE:GOV concept) · RE:GOV

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Processing of Requests for Installation of Utilities (Telephone Lines, Water and Electricity Connections)

Requests for installation of telephone, water and electricity connections are evaluated.

At a glance

Office: Quezon City Local Government
Classification: Simple, Complex
Who may apply: • City Health Centers • Public Library Branches • Satellite Offices of concerned city departments/offices • Other city government property
Total processing time: 7 days 10 minutes*

Requirement	Where to get it
Letter-request	End-user
Application Form	Utility Concessionaires (Meralco, PLDT, Maynilad, Manila Water)

What you do	What the office does	Fee	Time
Submits letter-request with supporting documents as warranted.	Receives and encodes document/s in the Documents Tracking System for Reference/Control Number. Routes to the Operations, Coordination and Monitoring Division. (Assigned Staff Administrative Division)	None	5 minutes
	Conducts Complete Staff Work on request. Coordinates with end-user and concerned utility concessionaire. Submits evaluation/monitoring report and appropriate action document/s. (Assigned Staff Operations, Coordination and Monitoring Division)	None	5 days
	Reviews evaluation report and appropriate action document/s. Recommends final action to the City Administrator. (Special Operations Officer V/Acting Head Operations, Coordination and Monitoring Division)	None	1 day
	Approves/signs action document/s (City Administrator)	None	1 day *
	Release of document/s as warranted. (Assigned Staff Administrative Division)	None	5 minutes

Requests for installation of telephone, water and electricity connections are evaluated.

Office: Quezon City Local Government
Classification: Simple, Complex
Who may apply: • City Health Centers • Public Library Branches • Satellite Offices of concerned city departments/offices • Other city government property
Total processing time: 7 days 10 minutes*

Requirement	Where to get it
Letter-request	End-user
Application Form	Utility Concessionaires (Meralco, PLDT, Maynilad, Manila Water)

What you do	What the office does	Fee	Time
Submits letter-request with supporting documents as warranted.	Receives and encodes document/s in the Documents Tracking System for Reference/Control Number. Routes to the Operations, Coordination and Monitoring Division. (Assigned Staff Administrative Division)	None	5 minutes
	Conducts Complete Staff Work on request. Coordinates with end-user and concerned utility concessionaire. Submits evaluation/monitoring report and appropriate action document/s. (Assigned Staff Operations, Coordination and Monitoring Division)	None	5 days
	Reviews evaluation report and appropriate action document/s. Recommends final action to the City Administrator. (Special Operations Officer V/Acting Head Operations, Coordination and Monitoring Division)	None	1 day
	Approves/signs action document/s (City Administrator)	None	1 day *
	Release of document/s as warranted. (Assigned Staff Administrative Division)	None	5 minutes

Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.