Check releasing to health CARE institutions | PhilHealth (unofficial RE:GOV concept) · RE:GOV

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GOVPH · Republic of the Philippines

Check releasing to health CARE institutions

You get your PhilHealth benefit payment check released to your health facility.

At a glance

Office: Local Health Insurance Offices (LHIOs)
Classification: Simple
Who may apply: All Health Care Institutions (HCIs) NOT enrolled in the Auto-Credit Payment Scheme (ACPS)
Total fees: None
Total processing time: 1 hour and 8 minutes**

Requirement	Where to get it
Valid ID* of the HCI-Authorized Check Claimant (1 photocopy)	Any Government Agency issuing valid ID
Valid ID with signature of the authorized representative (1 photocopy) - If thru a representative	Authorized Representative
Authorization letter signed by the HCI-Authorized Check Claimant (1 original copy)	HCI-Authorized Check-Claimant

What you do	What the office does	Fee	Time
Get queuing number at the PACD and wait for the number to be called	Issue queuing number and advise client to proceed to designated counter when the number is called (Public Assistance and Complaint Desk (PACD) Officer)	None	1 hour and 1 minute**
Present valid ID/s and/or authorization letter once number is called at the Check Releasing	Validate ID/s and/or authorization letter presented (Disbursing Officer)	–	2 minutes
Acknowledge receipt of Check/s by affixing signature in the logbook	Release the Check/s to the client (Disbursing Officer)	–	4 minutes
Issue Official Receipt	Receive the Official Receipt/s and file (Disbursing Officer)	–	1 minute