Check releasing to members | PhilHealth (unofficial RE:GOV concept) · RE:GOV

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GOVPH · Republic of the Philippines

Republic of the PhilippinesPhilippine Health Insurance CorporationSeguridad sa kalusugan para sa bawat Filipino

Check releasing to members

You get your PhilHealth benefit payment check released when it was not deducted automatically.

At a glance

Office: Local Health Insurance Offices (LHIOs)
Classification: Simple
Who may apply: All members who were NOT able to avail of automatic deduction
Total fees: None
Total processing time: 1 hour and 5 minutes**

Requirements

Requirement	Where to get it
Valid ID* of the Member (1 photocopy)	Any Government Agency issuing valid ID
Valid ID with signature of the authorized representative (1 photocopy) - If thru a representative	Authorized Representative
Authorization letter signed by the Member (1 original copy)	Member
Valid ID of the Member (1 photocopy)	Member

Steps

What you do	What the office does	Fee	Time
Get queuing number at the PACD and wait for the number to be called	Issue queuing number and advise client to proceed to designated counter when the number is called (Public Assistance and Complaint Desk (PACD) Officer)	None	1 hour and 1 minute**
Present valid ID/s and/or authorization letter once number is called at the Check Releasing	Validate ID/s and/or authorization letter presented (Disbursing Officer)	–	2 minutes
Acknowledge receipt of Check/s by affixing signature in the logbook	Release the Check/s to the client (Disbursing Officer)	–	2 minutes