RESPONSE TO WRITTEN COMMUNICATIONS (via emails and snail mail) | DAP (unofficial RE:GOV concept) · RE:GOV

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GOVPH · Republika ng Pilipinas

English

Isinasalin sa Filipino ng Muse Spark… Lalabas ang salin dito sa ilang segundo.

Republic of the PhilippinesDevelopment Academy of the PhilippinesDeveloping capable leaders and future-ready public institutions

RESPONSE TO WRITTEN COMMUNICATIONS (via emails and snail mail)

You get an acknowledgement and official response from the Office of the President to your letter or email.

At a glance

Office: Development Academy of the Philippines
Classification: Simple or Complex (depending on type of document)
Who may apply: All Government Agencies, LGUs, GOCCs, other Government Instrumentalities and Private Sectors
Total fees: None
Total processing time: 2 days, 8 hours, 53 minutes

Requirements

Requirement	Where to get it
Official letters, 1, signed	Requesting client from all government agencies, LGUs, GOCCs, other government instrumentalities and private sectors
Official email	Requesting client from all government agencies, LGUs, GOCCs, other government instrumentalities and private sectors
Memorandum addressed to the President

Steps

What you do	What the office does	Fee	Time
Convey written communication through email or snail mail.	Receive written communication 1.2 Provide acknowledgement, if sent via email. (Receiving Officer)	None	3 Minutes
	Record written communication in the OP Data Management System (Receiving Officer)	None	10 Minutes
	Print written communication, if received via email and route to appropriate staff for review	–	–
	Review written communication and accompanying attachment, if any, and submit to the Head Executive Assistant (HEA)/Chief of Staff (COS) (Technical Officer)	None	1 hour
	Endorse document for appropriate action (information/ instruction/ clearance/ signature) of the President (HEA/COS)	None	1 hour
	Provide appropriate action to the written communication (DAP President and CEO)	None	2 working days
	Prepare appropriate response, as necessary, based on the instructions of the President a. If the written communication is appropriate for the DAP President, draft response to the client for clearance/signature of the President b. If the written communication is not appropriate for the DAP President but for specific DAP center/department/group, or if the President has instructions, route the document to appropriate unit for action (Technical Staff)	None	3 hours
	Review and endorse draft response to the President for clearance/ signature (HEA/COS)	None	30 minutes
	Review and provide signature on the draft response (DAP President and CEO)	None	3 hours
	Provide clearance to transmit signed response to client	–	–
	Record signed written response in the OP data management system (Releasing Officer)	None	5 minutes
Receive feedback/ response from DAP Office of the President	Send cleared/ signed response to the client through email and/or delivery (Technical Staff (for email) Messenger (for delivery))	None	5 Minutes

RESPONSE TO WRITTEN COMMUNICATIONS (via emails and snail mail)

You get an acknowledgement and official response from the Office of the President to your letter or email.

At a glance

Office: Development Academy of the Philippines
Classification: Simple or Complex (depending on type of document)
Who may apply: All Government Agencies, LGUs, GOCCs, other Government Instrumentalities and Private Sectors
Total fees: None
Total processing time: 2 days, 8 hours, 53 minutes

Requirements

Requirement	Where to get it
Official letters, 1, signed	Requesting client from all government agencies, LGUs, GOCCs, other government instrumentalities and private sectors
Official email	Requesting client from all government agencies, LGUs, GOCCs, other government instrumentalities and private sectors
Memorandum addressed to the President	Requesting DAP center/department/units
Official letter, 1, signed	Requesting DAP center/department/units
Official email	Requesting DAP center/department/units

Steps

What you do	What the office does	Fee	Time
Convey written communication through email or snail mail.	Receive written communication 1.2 Provide acknowledgement, if sent via email. (Receiving Officer)	None	3 Minutes
	Record written communication in the OP Data Management System (Receiving Officer)	None	10 Minutes
	Print written communication, if received via email and route to appropriate staff for review	–	–
	Review written communication and accompanying attachment, if any, and submit to the Head Executive Assistant (HEA)/Chief of Staff (COS) (Technical Officer)	None	1 hour
	Endorse document for appropriate action (information/ instruction/ clearance/ signature) of the President (HEA/COS)	None	1 hour
	Provide appropriate action to the written communication (DAP President and CEO)	None	2 working days
	Prepare appropriate response, as necessary, based on the instructions of the President a. If the written communication is appropriate for the DAP President, draft response to the client for clearance/signature of the President b. If the written communication is not appropriate for the DAP President but for specific DAP center/department/group, or if the President has instructions, route the document to appropriate unit for action

Source

Read from the office's Citizen's Charter by Muse Spark. Fees and steps change: check the PDF and the office before you go.

PDFCitizen's Charter: Development Academy of the Philippines

RESPONSE TO WRITTEN COMMUNICATIONS (via emails and snail mail)

At a glance

Requirements

Steps

Source

Government

Citizen tools · BetterGov.ph

RESPONSE TO WRITTEN COMMUNICATIONS (via emails and snail mail)

At a glance

Requirements

Steps

Source