Citizen’s Charter
Access the DAP Citizen’s Charter. Know your rights and learn about our frontline services and standards for a better client experience.
Access the DAP Citizen’s Charter. Know your rights and learn about our frontline services and standards for a better client experience.
Know your rights and learn about the Academy's frontline services, processing times, requirements, and standards for a better client experience. Select an edition below to view or download the PDF.
Certificates issued for compliance with Citizen’s Charter requirements.
Composition and directory of the Academy’s Committee on Anti-Red Tape under the Ease of Doing Business and Efficient Government Service Delivery Act.
Annual consolidated reports on client feedback and satisfaction with DAP services.
Additional files found on this page. Confirm correct placement with DAP.
DAP Bldg., San Miguel Avenue, Ortigas Center, Pasig City
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Reimagined by RE:GOV · Oct 27, 2026