Contact Us

National office contact

BIR National Office Building, Senator Miriam Defensor-Santiago Avenue, Diliman, Quezon City, Philippines.

Trunkline: 8981-7000; 89297676.

Taxpayers with tax queries and concerns may call the Customer Assistance Division (formerly BIR Contact Center) at hotline no. 8538-3200 or send an email to [email protected].

BIR National Office Building, Senator Miriam Defensor-Santiago Avenue, Diliman, Quezon City, PhilippinesTrunkline: 8981-7000; 89297676

Hotline: 8538-3200 / (02)-8538-3200, Customer Assistance Division (formerly BIR Contact Center)

National Office divisions

Accountable Forms Division

Accounting Division

Accounts Receivable Monitoring Division

Administrative Service

Administrative Systems Division

Appellate Division

Assessment Performance Monitoring Division

Assessment Programs Division

Assessment Service

Audit Information, Tax Exemption & Incentives Division

Budget Division

Business Intelligence Division

Client Support Service

Collection Performance Monitoring Division

Collection Programs Division

Collection Service

Customer Assistance Division

Data Warehousing and Systems Operations Division

Enforcement & Advocacy Service

Excise LT Audit Division I

Excise LT Audit Division II

Excise LT Field Operations Division

Excise LT Regulatory Division

Finance Service

General Services Division

Human Resource Development Service

IT Contract Management Division

IT Planning & Standards Division

Information Systems Development & Operations Service

Information Systems Project Management Service

Internal Affairs Service

Internal Communications Division

Internal Investigation Division

International Tax Affairs Division

LT Assistance Division

LT Collection Enforcement Division

LT Division - Cebu

LT Division - Davao

LT Document Processing & Quality Assurance Division

LT Performance Monitoring & Programs Division

Large Taxpayers Service

Legal & Legislative Division

Legal Service

Litigation Division

Management Division

Miscellaneous Operations Monitoring Division

National Investigation Division

Network Management and Technical Support Division

Performance Evaluation Division

Personnel Adjudication Division

Personnel Division

Planning & Programming Division

Planning and Management Service

Procurement Division

Project Development and Management Division

Project Management and Implementation Service

Project Monitoring and Evaluation Division

Property Division

Prosecution Division

Public Information & Education Division

Records Management Division

Registered Business Enterprises Taxpayer Service

Regular LT Audit Division I

Regular LT Audit Division II

Regular LT Audit Division III

Research & Statistics Division

Revenue Accounting Division

Security Management Division

Systems Development Division

Tax Audit Review Division

Taxpayer Service Programs & Monitoring Division

Taxpayer Service Systems Division

Training Delivery Division

Training Management Division

VAT Credit Audit Division

National office contact

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National Office divisions

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